Srinagar, Jul 6 (IANS): Jammu and Kashmir Administrative Council (AC) on Thursday approved the establishment of the Department of Public Grievances as a separate Administrative Department.
“This administrative reform measure is in line with the commitment of the Government that envisages promotion of citizen-centric governance with emphasis on grievance redressal innovations through e-Governance,” an official statement said.
“This will ensure better administration and quality public grievance with better outcomes for the aggrieved thereby guaranteeing efficient disposal of official business.”