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Mangaluru-bound passenger from Saudi loses mobile phone in transit, lodges complaint

  •   Sat, Oct 07 2023 09:31:05 AM

Media Release

Mumbai, Oct 7: A passenger lost his mobile phone during transit on his way to the Mangaluru from Jeddah, Saudi Arabia.

The passenger, identified as Ismail, was on his way home on an IndiGo flight. Ismail hailing from Gurpur has been working in Jeddah for the past 12 years and undertakes repairs of mobile phone. Ismail boarded an IndiGo flight from Jeddah to Mumbai. He was then set to board another IndiGo flight to Mangaluru.

Upon reaching Mumbai airport, he found his brand new Honor X6 mobile phone missing. Miscreants had reportedly opened his bag and taken out the mobile phone before Ismail reached Mumbai airport.

When he complained at the airport, the staffs asked him to e-mail the complaint. Ismail, who is less educated was helpless. The flight staff later addressed his complaint.

 

 

 
  

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Comment on this article

  • Rita, Germany

    Sun, Oct 08 2023

    Sad it happened .Mobile fones should nt be in baggage but carry with you in pockets.Usually they take out in check in centre extra for such batteries.Now no use of complains.There are enough thieves in airports who are stealing whole suitecase within minutes.Have to be careful.Hope he may get it back .But less hopes.One need not ring moiless from outside as gifts .In India we get everything .

    DisAgree [1] Agree Reply Report Abuse

  • Sunil Dsouza, Mangalore

    Sat, Oct 07 2023

    You cannot put any items including cell phones containing Lithium ion batteries in the cargo bags. Someone at the security may have checked the bag and fliked it

    DisAgree [2] Agree [2] Reply Report Abuse

  • Jamal, Mangalore/UAE

    Sat, Oct 07 2023

    Don't know if Indigo is handling baggage. But, indigo team are acting like dictators. Since the Indian Govt is so pro-businessmen there is less hope for ordinary citizens. No competiton in Airline industry. it is like monopoly of very few airlines company. Sad situation.

    DisAgree [4] Agree [13] Reply Report Abuse

  • Abraham, Kinnigoli/Dubai

    Sat, Oct 07 2023

    This is not new for Transit passengers, me and my wife travelled in June connected flight from Dubai to Mangalore, after reaching home we found that few eatables have been stolen from our baggage, this happens in Mumbai airport where we have to wait for hours to catch a connected flight to Mangalore. We did not had any mobile or electronic items, they have taken eatables, such an poor ppl, we will never again will go Via. It's strange that we had VIP brand suitcases,but thieves are really talented to open the suitcase from zipline side and press it again so they don't need to open any lock. Wow.

    DisAgree [4] Agree [19] Reply Report Abuse

  • CLAUDIUS, KUDLA

    Sat, Oct 07 2023

    HOW CAN HE CARRY MOBILE PHONE IN CHEKCIN BAGGAGE, MAYBE SERUCITY OFFICIALS HAS REMOVED IT OUT AFTER SCAN

    DisAgree [9] Agree [12] Reply Report Abuse

  • roshan dsouza, Shirva, Mangalore

    Sat, Oct 07 2023

    No security or scanner staff have right to remove or open the luggage off any passenger, they have doubt then or species goods will be open in front of the passenger in customs area. Saner or security staff makes a cross mark to identify the luggage for custom clearance officer.

    DisAgree Agree [4] Reply Report Abuse

  • Dam, Mangalore

    Sat, Oct 07 2023

    Parliament avad airport aavad kalva nakle jinjder..

    DisAgree [2] Agree [12] Reply Report Abuse

  • Naveen, Mangalore

    Sat, Oct 07 2023

    Indigo Baggage handling is very very poor and their ground staffs are terrible .

    DisAgree Agree [23] Reply Report Abuse


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