Mangaluru: City police chief urges banks to fast-track online fraud responses; names nodal officers


Daijiworld Media Network – Mangaluru (MS)

Mangaluru, Jul 14: City Police Commissioner Anupam Agarwal has instructed all banks to promptly provide transaction data to the police department in cases of online money fraud to expedite investigations and apprehend perpetrators swiftly.

Agarwal convened a meeting with bank officials under the commissionerate's jurisdiction, stressing the urgent need for transaction details during online fraud cases, which are sometimes delayed. He urged bank officials to prioritise this issue, emphasizing the crucial role of timely information in blocking fraudsters' accounts.

"In instances of online fraud, it is imperative for police to swiftly block the fraudsters' accounts. The window of opportunity is narrow, making the cooperation of banks during this 'Golden Hour' pivotal," Agarwal stated.

Bank officials discussed the format for providing necessary details and agreed to nominate nodal officers from both banks and the police department to facilitate quick information exchange. All Assistant Commissioners of Police (ACPs) will serve as nodal officers to ensure seamless coordination.

Furthermore, bank officials were instructed to report any suspicious transactions promptly to the police department for immediate action.

The meeting aimed to strengthen collaboration between law enforcement and financial institutions in combating online fraud effectively in Mangaluru, with nodal officers expected to enhance communication and response efficiency.

  

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Comment on this article

  • cliffs, mangalore

    Mon, Jul 15 2024

    Frustrated Banker, Mangaluru . This are the problems faced by every banker working in branches today, unlike until 90's which were golden days . Do not worry it take it on stride and take one step at a time and move on . Situation is bad everywhere . Today only selling works nothing else.

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  • ma.sa, karkala

    Mon, Jul 15 2024

    Does the police department think , the fraud is going on without the help of the top most officials of the bank? Many messages are coming to the mobiles of depositors with the clear mobile number of the sender. If that number is given to the bank, the bank officials do not take any action.

    DisAgree Agree Reply Report Abuse

  • Frustrated Banker, Mangaluru

    Sun, Jul 14 2024

    Where do the bankers have time for this? The top management sitting in their AC offices pressurise us daily to meet daily targets - sell credit cards, insurance policies, FDs, loans , loan recovery. Even normal branch operations get affected because of this madness by top management in the HO/ZO/RO. If the Commissioner is serious, let him contact the DGM/GM sitting in the bank ZO/CO and ask them to do the needful

    DisAgree Agree [12] Reply Report Abuse


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