Daijiworld Media Network - Hyderabad

Hyderabad, Mar 6: The Telangana Cyber Security Bureau (TGCSB) has exposed a massive cyber fraud operation running under the guise of a fake call centre in Hyderabad’s HITEC City. The crackdown led to the arrest of 63 individuals, primarily from northeastern states, who were involved in an elaborate scheme targeting NRIs and US citizens through phishing and financial scams.

The fraudulent setup, operating under the name Exito Solutions in Patrika Nagar, impersonated PayPal customer support to deceive victims. According to TGCSB Director Shikha Goel, the scamsters used sophisticated software tools like EYEBEAM and X-LITE to place fake calls and send phishing emails, falsely alerting customers about unauthorized transactions on their PayPal accounts.

Victims were tricked into calling a fake fraud prevention helpline, where scammers coerced them into sharing banking credentials or transferring funds to so-called safe accounts—only to later realize they had been defrauded.

Investigations revealed that the key mastermind behind the operation was Kaivan Patel Rupesh Kumar, alias Jaddhu alias Jadu Bhai, from Gujarat, who ran the operation with his Dubai-based brother, Vickey, and an associate, Ajad. They were responsible for stealing PayPal customer data and arranging mule bank accounts in the US to funnel fraudulent transactions. The stolen funds were converted into cryptocurrency, making them difficult to trace.

The scam’s organizational hierarchy was carefully structured, with Jadu Bhai and Rahul alias Pratik overseeing operations under the direction of Chanda Mansawani, Managing Director of Exito Solutions. The firm’s team leaders—Sanju, James, and Praveen—specialized in manipulating victims into making fraudulent payments.

Recruitment was conducted via social media platforms like LinkedIn, Instagram, and Facebook, luring candidates with promises of Rs 30,000 monthly salaries for working in a "call centre." However, once hired, employees were trained in deceptive tactics to execute cyber fraud.
During the police raid, authorities seized 52 mobile phones, 63 laptops, and 27 fake ID cards associated with Exito Solutions. Investigations are ongoing to track down additional suspects, including key recruiter Justin and kingpin Jadu Bhai, who played pivotal roles in the scam’s operations.

The TGCSB has intensified efforts to dismantle similar cyber fraud networks and urged citizens to remain cautious while dealing with unsolicited financial communications.