Media Release
Abu Dhabi, Jun 17: Etisalat, UAE’s leading telecom operator, announced its partnership with UAE Exchange, the leading global remittance and foreign exchange brand, to offer seamless payment solutions significantly enhancing customer convenience across the country. The agreement signing ceremony was held at Etisalat head office here on Sunday June 15 in the presence of senior executives from Etisalat and UAE Exchange.
The partnership reflects the focus of both the entities on customer satisfaction and convenience.
Ahmed M Al Awadi, the chief financial officer at Etisalat said, “As well as technology and services to suit our customers’ lifestyles, Etisalat is committed to providing a range of innovative solutions that can ease their daily lives."
He added, "We are excited about our partnership with UAE Exchange that allows us to leverage our partner’s extensive network across the UAE and widen our customers’ options for routine activities such as bill payments and subscription renewals.”
Y Sudhir Kumar Shetty, COO – Global Operations, UAE Exchange, said, “The partnership with Etisalat is a major step in our endeavour to diversify our services to the advantage of our customers. Our payment solutions play a very significant role in our diversified services strategy; Etisalat being a leader in the telecom sector, we consider this partnership as an important endorsement of our capabilities.”
The partnership increases Etisalat customers’ choice of cash collection centres to 132 UAE Exchange branches located in the country.
It also extends Etisalat’s existing payment options to more than 11 ways, including Etisalat Business Centres, Etisalat Online Service, Public Cash Payment Machines, Auto Pay and Mobile Pay, IVR 101 & 142.
About UAE Exchange
Over the last few years, UAE Exchange has significantly grown its payment solutions services through partnerships across the private and public entities. Known for its excellent customer service and acclaimed as the ‘World’s Trusted Money Transferrer,’ UAE Exchange has the largest global network among remittance brands with over 700 branches in 32 countries across five continents, serving over 6.5 million customers.
Strong correspondent relationship with over 150 global banks further adds to the might. In the UAE, the global money exchange brand has over 132 branches. UAE Exchange is also the first remittance brand to establish its strong presence in Dubai metro railway network.