New Delhi, March 25 (IANS): Leading tractor manufacturer New Holland Agriculture has been awarded the customer satisfaction award by JD Power Asia Pacific based on the responses from 4,789 owners in India who made the purchases between July 2012 and November 2013.

"New Holland ranked highest in the India Tractor Customer Service Index with a score of 794 -- above the industry average of 774," the company said, adding this parameter measures customer satisfaction with the after sales process at authorized service centres.

JD Power Asia Pacific's annual awards are looked upon as the benchmark in the Indian automotive industry and have now included the tractor segment as well.

Apart from a range of tractors from 32 HP to 90 HP segments, New Holland offers a wide range of products to provide complete solutions for farming. It is present in India with a manufacturing plant in Greater Noida along with centres for research and development, as also training.