Daijiworld Media Network - Business
Udupi, Jul 29: Healthcare in India has undergone drastic change in the last one decade. It continues to evolve resulting in streamlining and improving patient care to a great extent. Even then there is always a room for improvement especially in terms of providing better and improved healthcare service to the people at affordable cost. It has always been felt that there is disconnect between people who are in need of medical advice and treatment and top medical practitioners in the country for various reasons. As such, people in need of medical advice or treatment are unable to get in touch with the right kind of doctors and in the process waste their valuable time and money apart from undergoing stress and other hardships.
Sensing the need to overcome these lacunae indiamedicalholiday.com a health service for overseas patients was started by an enterprising young man Shashidhar Pai anyear ago. Buoyed the enthusiastic response to this unique service Shashidhar Pai started a similar service namely hospitaltcheck.in to cater to domestic market and has realised that quality service has takers. Both indiamedicalholiday.com (For international patients) and hospitalcheck.in (India domestic patients) are offered under the banner Medisense Healthcare Solutions based in Udupi.
Bridging the gap
Shashidhar always nurtured a passion for healthcare service and the positive response he has received has energised him all the more to find new vistas of opportunity in the field he has chosen. "Healthcare service has undergone far-reaching changes over the past few years. We are connected with the best of the best in medical service and also have the right technology that plays an important role in healthcare service especially in terms of quality of patient care, reducing costs, and enhancing efficiency of treatment and aftercare. Healthcare patients are like any other consumers and I believe we have the technology edge to communicate with consumers online and give better and personalised care and service that can help improve healthcare. Medisense Healthcare Solutions is a step in this direction to provide quality healthcare service," says an exuberant Shashidhar Pai.
Shashidhar feels that with increased health awareness among people and better healthcare facilities available in our country at affordable rates, there is scope for higher international patient flow into India. Since India is known for quality and affordable healthcare facilities patients can make use of this service. Giving an example Shashidhar says that Indian couple in Dubai who had problems of conceiving after 4 years of marriage were in quandary as treatment for infertility in Dubai is quite expensive. So they shared their medical history with Medisense Health through Indiamedicalholiday.com which put them in the hands of top infertility experts in India.
"We arranged for three separate online consultations with these specialists. Patients were offered various treatment options like surrogacy, donor egg, IVF etc. and the patient chose one of the prestigious institutions with which the couple felt comfortable with. We helped them with Medical Visa, Travel, accommodation and other requirements," Shashidhar pointed out.
Recently they had received another enquiry from Africa for treatment of a rare disease called motor neurone disease. Since allopathy does not have many treatment options for this uncommon disease the patient was suggested alternate treatment options like Ayurveda treatment in conjunction with allopathy. In this case also the best of doctors at Jaslok Hospital in Mumbai were contacted and succeeded in treating the patient.
Holistic service
The main objective of starting these online healthcare services is to help people who are in need of proper medical advice and treatment, both preventive and curative, especially during their short visit to India. It is also for people who want to go in for annual check up and want to visit the right kind of specialists and hospitals for treatment.
An MIT graduate and a native of Udupi, Shashidhar who worked for over 15 years in USA, UK and Australia in well known corporate companies like Wipro, TCS, Wal-Mart, American Express and Morrisons, was longing to come back to his motherland and direct his energies into a field for which he has a passion. In his 15 years of work his experience in different corners of the globe he realised healthcare is his passion. "I felt there is a need and demand for specialised service in healthcare in this part. I came up with this boutique-kind of service with a holistic approach where all services connected to healthcare are inter-connected and taken care of by us. Therefore, patients don’t have to run from pillar to post in search of holistic healthcare services. I want to make sure that Patients who come to us for treatment will not get a feeling they are coming to the hospital," he explains.
This specialised and personalised service especially comes in handy for those who visit India annually or according to their convenience and want to go for annual health checkups or undergo treatment for their ailments in India as it is expensive abroad. Also the service is helpful for domestic customers who don’t intend to waste their time taking appointments and waiting for doctors endlessly. For example a dental implant abroad would cost twice the cost of its treatment in India.
All that the customers or patients have to do is send a mail in advance giving details about the health service they require. One of the consultants of Medisense would get back to the patient to understand his/her requirement and will offer options of treatment and best of the doctors to treat the said condition. Patients can opt for treatment and come to India only if they are completely happy with the kind of treatment offered. The service provider will act as a channel by facilitating collaboration, improving quality of service at a reasonable cost. Consumers can opt for wellness treatment or treatment for specific health issues.
To put patients in the best and trusted names in the medical field, Shashidhar has tied up with some of the best hospitals like Manipal Group, Narayana Hrudayalaya, Aster Medicity, Sakra Hospital etc., to name a few. However, he says "patients can be connected through us to any hospitals anywhere irrespective of whether we have tie ups or not, as long as they get the right treatment. At the end of the day it is the choice of the patients and the relationship that builds with the specialist that we connect to them that matters. We don’t send our patients to hospitals we have tie ups with unless there is a need. Rather we take every case as unique and provide the right kind of specialists to deal with the patient and offer the best available solution”.
Passion - Profession
Since Shashidhar is addressing overseas patients he provides a packaged service that includes travel, medical visa and accommodation partly or completely depending on the convenience of patients and doctors they opt for and also pick and drop from airport or elsewhere. Maintaining patient confidentiality and putting them in the care of best specialists has been the mission that forms the core of the service offered by Shashidhar and his team. Medisense Healthcare has tie ups in a wide spectrum of specialities like cardiology, urology, ortho, paediatrics, internal medicine, dermatology and super specialities like paediatric surgery, plastic surgery, genetics, ENT, gastro, infertility, oncology etc.
Providing quality healthcare service has been dream come true for Shashidhar and it has been a great going for him to combine his passion and profession for good use.
Contact
India Medical Holiday
1st Floor, Bestco Complex,
Udupi, Karnataka State,
India - 576102
Contact: 0091 98801 30842
Toll Free no - Tel.: 0091-1800-3000-5206
E-mail: imedicalholiday@gmail.com / medisenses@gmail.com