Over 130 passengers left in lurch after IndiGo forgets to load their luggage


Daijiworld Media Network - New Delhi

New Delhi, Sep 16: Over 130 passengers who flew on IndiGo6E flight 6E11 from Delhi to Istanbul were in dire straits after the airline left behind the luggage of the entire flight.

The appalling incident happened on September 15 and has led to an uproar on twitter with #ShameOnIndiGo trending.

One of the passengers named Chinmay Dabke, who was on the Delhi-Istanbul flight, has shared his harrowing experience on twitter.

Chinmay wrote, "Just flew in on @IndiGo6E flight 6E 11 from Delhi to Istanbul last evening. We received this piece of paper when we were waiting for our luggage at the belt. The airline did not load the luggage of the ENTIRE FLIGHT. Not a single passenger got their luggage (1/n) #shameonindigo." He also shared the apology note given to him and other passengers by the IndiGo staff.

https://twitter.com/chinmaydabke/status/1173439533423190016?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1173439533423190016&ref_url=https%3A%2F%2Fwww.indiatoday.in%2Ftrending-news%2Fstory%2Findigo-forgets-luggage-of-entire-delhi-to-istanbul-flight-internet-explodes-1599791-2019-09-16

While Chinmay gives his piece of mind on the carelessness, he shares his concerns that his father’s diabetes medication is left back in the luggage.

https://twitter.com/chinmaydabke/status/1173440051755331585?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1173440051755331585&ref_url=https%3A%2F%2Fwww.indiatoday.in%2Ftrending-news%2Fstory%2Findigo-forgets-luggage-of-entire-delhi-to-istanbul-flight-internet-explodes-1599791-2019-09-16

https://twitter.com/chinmaydabke/status/1173440612567330816

https://twitter.com/chinmaydabke/status/1173441037198594049

Another twitter user Aishwarya Gadkari has tagged PM Narendra Modi asking for urgent help. Aishwarya writes that her brother is epileptic and his medication is left behind. There are chances that her brother may die if he does not get medicines in time, she has tweeted.

https://twitter.com/AishwaryaGadka5/status/1173462064049917952?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1173462064049917952&ref_url=https%3A%2F%2Fwww.indiatoday.in%2Ftrending-news%2Fstory%2Findigo-forgets-luggage-of-entire-delhi-to-istanbul-flight-internet-explodes-1599791-2019-09-16

Many other people who have earlier travelled on IndiGo have shared their harrowing experiences, with they flew on the airline.

https://twitter.com/blissOnFeni/status/1173418667821948928?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1173418667821948928&ref_url=https%3A%2F%2Fwww.indiatoday.in%2Ftrending-news%2Fstory%2Findigo-forgets-luggage-of-entire-delhi-to-istanbul-flight-internet-explodes-1599791-2019-09-16

Meanwhile, the apology letter handed down to the passengers assures that the baggage will arrive on the first available flight. It also highlights the process on reclaiming the baggage and assures people that the luggage can be delivered to their doorsteps.

 

  

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Comment on this article

  • AnoNymouS, Mangalore

    Tue, Sep 17 2019

    It is common sense to keep at least a weeks medicine supply in the hand baggage. People are so lazy to get their doctor's letter and they stuff the medicines in the check in baggage and clothes in the hand baggage.

    DisAgree [2] Agree Reply Report Abuse

  • AMAR NATHAL, MANGALORE

    Mon, Sep 16 2019

    Seems its the last kick of a dying horse. If it was on April 1st, we would have accepted it. Entire luggage was not loaded? Lessons for LKG. Others won't be interested in such stories.

    DisAgree Agree Reply Report Abuse

  • Anilkumar, Mangalore

    Mon, Sep 16 2019

    By itself INDIGO is a very low grade airlines equivalent some African Airlines. Just because Jet Airways has gone out of sight, this airlines has been getting passengers. When they dont even know how to handle their original lot of passenger volume, how do you expect them to cater to increased crowd. It looks as if this has become worse than Air India now.

    DisAgree [1] Agree [5] Reply Report Abuse


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