Air India 'Most Trusted Brand' in Aviation, says Survey


Mumbai, Sep 1 (PTI): National air-carrier, Air India, has been ranked as the 'Most Trusted Brand' in the aviation sector in the country by the the Economic Times Brand Equity Survey 2010. 

This is the fifth consecutive time that the country's flag-carrier has bagged the honour.

The flag-carrier has also been ranked 28th among the top 50 service brands, ahead of leading banks, insurance companies, food-chains and airlines, an Air India press release said here today. Recently, Air India was presented the Reader's Digest Trusted Brand Gold Award also for the fifth consecutive year.

The Most Trusted Brands Survey, conducted by the Economic Times in collaboration with The Nielsen Company identifies brands that bond with consumers. These brands are not just the most familiar, but those that consumers believe provide quality and reassurance, the release said.

A sample of 8,160 consumers across socio-economic classes, age, income and geography, was surveyed with parameters such as the brand's quality of service, value for money, popularity, confidence and repurchase intent, etc. Air India operates across 113 destinations including 15 international ones across the USA, Europe, Canada, the Far-East and south-east Asia and the Gulf. 

  

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Comment on this article

  • aboobaker uppala, uppala/Holy Makkah

    Wed, Sep 01 2010

    SHALL I TAKE THIS SURVEY AS A JOKE PLEASE?

    DisAgree Agree Reply Report Abuse

  • Anand, Karkala/Dubai

    Wed, Sep 01 2010

    To bring to the kind notice of all readers that the survey conducted by the people of India who are the close relatives of Air India family. The flights are all equipped with modern engines and it is common that proplems occur in any kind of machineries. We come to know the technical problems of aircrafts by the media, which has got a wide coverage in India and it is open without any restrictions.

    DisAgree Agree Reply Report Abuse

  • Kiran D'Souza, Mangalore/Paris

    Wed, Sep 01 2010

    Those who like and manage to buy Air India go on Air India/ Air India Express/ Indian Airlines....and that of those who want only the high brand and can afford them will go on those private SURE SAFE AIRLINES..... SURVEY WILL NOT affect Air India positively or negtively and so with the customers of it. I prefer Air India because it's my National Carrier..it's in the reach of my wallet limits......I travelled in it on the next day of the said crash .......our pilots in Indian Air Force fly in Mig Fighter Jets even though they know they are romancing with Flying Coffins....and Air India air crafts are not that danagerous than Mig Fighter Jets what I belive...

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  • SHAM, saudi

    Wed, Sep 01 2010

    I DONT KONW ON WHAT BASES SURVEY CONDUCTED AND RANKED AS A MOST TRUSTED BRAND, FORGET ABOUT AIR INDIA , ALWAYES DELAY AND TECNICAL PROBLEMS , IT IS TOTALLY 100% WRONG SURVEY

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  • Tom Cat , Mangalore/ Saudi Arabia

    Wed, Sep 01 2010

    I don't know what survey these people are talking about, but a survey conducted in USA shows that Air India was among the least trusted among International among aviation.

    DisAgree Agree Reply Report Abuse

  • Ronald, Mangalore/Dubai

    Wed, Sep 01 2010

    Please replace the word "most" with "least". The mistake is regretted.

    DisAgree Agree Reply Report Abuse

  • JEET, MANGALORE

    Wed, Sep 01 2010

    I WOULD LIKE TO KNOW THE PARAMETERS
    ON WHICH THE ECONOMIC TIMES BRAND DO THEIR SURVEYS?
    HOW DO THEY EVALUATE?
    AFTER ALL THE RECENT AND PAST PROBLEMS HOW CAN THESE SO CALLED SURVEYS CAN BE PUBLISHED.
    COME ON GUYS GROW UP BE RESPONSIBLE TOWARDS THE COMMON PEOPLE.
    IF YOU SAY EMIRATES,KINGFISHER OR JET AIRLINE STILL I CAN BELIEVE.
    KINDLY DO PROPER SURVEYS AND WHO ARE ALL THE SURVEYER IN THESE SURVEY COULD YOU PUBLISH THEIR NAMES?????????????.
    I THINK NONE OF THESE SURVEYERS HAS TAKEN THE AIR INDIA FLIGHTS.

    DisAgree Agree Reply Report Abuse

  • EDWARD, MANGALORE

    Wed, Sep 01 2010

    I FULLY AGREE WITH NELSON, MANGALORE, IT IS TOTALLY 100% WRONG SURVEY. ONLY AIR-INDIA CAN CLAIM THIS SURVEY. IF YOU ASK ANY GENERAL PUBLIC IN THIS COUNTRY, NOBODY WILL GIVE EVEN 0.01% MAKKS. IN THIS COUNTRY AT PRESENT ONLY PRIVATE AIRLINES LIKE JET-AIRWAYS, KINGFISHER AND OTHER PRIVATE PLAYER ARE MOST TRUSTED BRAND IN AVIATION. SO AIR-INDIA IS NOT AT ALL & NEVER WILL BE MOST TRUSTED BRAND. IT IS BETTER TO SELL AIR-INDIA TO PRIVATE AIRLINES & THUS ALOT OF MONEY CAN BE SAVED.

    DisAgree Agree Reply Report Abuse

  • FAVIAN, KADRI

    Wed, Sep 01 2010

    Dear Friend Mangalore Flight Crash Not Because of Technical Problem Problem With Our Authority Any Way ,,ABI HAM UDAN BARNEWALE HAI APNI KURCHIKI BELTBADYE BOKA JEVADA ASE BUDLE JAI MANGALORE

    DisAgree Agree Reply Report Abuse

  • EDWARD, MANGALORE

    Wed, Sep 01 2010

    I FULLY AGREE WITH NELSON, MANGALORE, IT IS TOTALLY 100% WRONG SURVEY. ONLY AIR-INDIA CAN CLAIM THIS SURVEY. IF YOU ASK ANY GENERAL PUBLIC IN THIS COUNTRY, NOBODY WILL GIVE EVEN 0.01% MAKKS. IN THIS COUNTRY AT PRESENT ONLY PRIVATE AIRLINES LIKE JET-AIRWAYS, KINGFISHER AND OTHER PRIVATE PLAYER ARE MOST TRUSTED BRAND IN AVIATION. SO AIR-INDIA IS NOT AT ALL & NEVER WILL BE MOST TRUSTED BRAND. IT IS BETTER TO SELL AIR-INDIA TO PRIVATE AIRLINES & THUS ALOT OF MONEY CAN BE SAVED.

    DisAgree Agree Reply Report Abuse

  • EDWARD, MANGALORE

    Wed, Sep 01 2010

    I FULLY AGREE WITH NELSON, MANGALORE, IT IS TOTALLY 100% WRONG SURVEY. ONLY AIR-INDIA CAN CLAIM THIS SURVEY. IF YOU ASK ANY GENERAL PUBLIC IN THIS COUNTRY, NOBODY WILL GIVE EVEN 0.01% MAKKS. IN THIS COUNTRY AT PRESENT ONLY PRIVATE AIRLINES LIKE JET-AIRWAYS, KINGFISHER AND OTHER PRIVATE PLAYER ARE MOST TRUSTED BRAND IN AVIATION. SO AIR-INDIA IS NOT AT ALL & NEVER WILL BE MOST TRUSTED BRAND. IT IS BETTER TO SELL AIR-INDIA TO PRIVATE AIRLINES & THUS ALOT OF MONEY CAN BE SAVED.

    DisAgree Agree Reply Report Abuse

  • A.RAHMAN, MANGALORE

    Wed, Sep 01 2010

    Please stop dirty publication. Citizen of India very much aware of AIR INDIA how they are respecting Indian citizen. After Mangalore crash there are sevral mishandling,delay,technical error occured.Without observing all these things how the Economic Times Brand given such grade? It's really shamefull to publish such publication. For the inocent victims of May/22 Mangalore crash no respect at all. AIR INDIA'S appointed law firms valuing the victims like cattle. The day is not far very soon this organization will grounded.Victims' family always pray for the same. God is Great.

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  • Nelson, Mangalore

    Wed, Sep 01 2010

    Totally Wrong Survey. Recently so many Air India Flights are Crash landed due to technical problems due to improper maintainence.

    DisAgree Agree Reply Report Abuse


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