Udupi: 'Hellish experience' - Jacintha, victim of human trafficking, returns from Saudi


Pics: Umesh Marpalli
Daijiworld Media Network - Udupi

Udupi, Sep 23: Jacintha Mendonca from Mudrangady, who was trafficked to Yanbu of Saudi Arabia and enslaved there for 14 long months, has returned to her hometown. Human Rights Protection Foundation of Udupi contacted Roshan Rodrigues, the head of the NRI Forum in Saudi in April this year, and with the help of his team, Jacintha has now reunited with her family here.

In a press meet held at A V Baliga hospital here on Saturday September 23, Jacintha narrated her ordeal in Yanbu of Saudi Arabia, where she was enslaved for 14 months. Although relieved that she is finally back, Jacintha is suffering from tuberculosis and is in need of a few days of medical treatment.

"I had a hellish experience in Yanbu. I was made to work day in and day out in the three mansions belonging to the employer's mother, three wives and their dozens of children. I was tortured like an animal. It was a hell for me. In the first five months I did not know Arabic language. A boy of five years of age beat me up. Then slowly I learnt that language. They used to call me 'Kaddama'. I was confined to the house and never saw the outside world. One day I tried to escape, but I was caught by the police and sent back to the same house. That day, I was badly beaten up and sustained head injuries, and lost consciousness for sometime. I begged for water but no one gave.

"I used to work early from 6 am to late night 2 am without rest. There were three bunglows, and I used to do cleaning, washing and everything. Everyday they locked me up at home.

"My teeth were damaged because of the beatings by my employer. It is a lesson for me. I will never go back again. I will work in my hometown only," she said, with tears in her eyes. She also urged that those who tortured and cheated her should be punished.

Dr Ravindra Shanbagh of Udupi Human Rights Foundation gave details of the case.

"When Jacintha’s husband passed away last year, she became the sole bread winner of the family. In order to take care of her three children and to provide for their education she was in search of employment. She happened to find an ad in the local newspaper wherein an Indian family in Qatar needed a home nurse. She contacted the Mumbai-based recruitment agency headed by one Shabaz Khan, who assured her that she would be paid Rs 25,000 per month. He further assured her that he would arrange the passport and visa required, through his representative in Mangaluru.

"With these assurances Jacintha made her journey to Mumbai and she was placed in a house somewhere in Dongri for a few days. She was then taken to Dubai via Goa and Delhi on June 10, 2016 along with two other ladies. Thereafter, she lost track as to where she was being taken to. To her horror, only on landing in the airport did she discover that she had been taken to Yanbu, Saudi Arabia instead of Qatar," he said.

"Jacintha was made to work day in and day out in the three mansions belonging to the employer’s mother, three wives and their dozens of children. She was made to do all the odd jobs apart from the household chores and was only allowed to eat the leftover food, if any. Her toil of over 16 hours per day and starvation took a severe toll on her health. The employer showed no mercy when she pleaded with him that she was ill and could not work, and refused to send her back. She was oblivious of any contract made and the terms and conditions of the contract.

"Jacintha attempted to flee from the house and return to India on November 28, 2016. A neighbor on the pretext of directing her to the Indian Embassy took her to the police station. The police in turn made enquiries and took her back to the same employer. That night the men of the house beat her black and blue and slammed her head to the wall until she lost consciousness," Dr Shanbagh said.


HRPF steps in

"With the help of an Indian driver, Jacintha managed to contact her children. A priest directed the children to approach Human Rights Protection Foundation, Udupi for help. They had no details of Jacintha’s whereabouts or any contact details. The only option was to locate the main agent who had sent her to Saudi Arabia. The children found the newspaper ad wherein the contact numbers and address of Shabaz Khan, the main agent in Mumbai was given. On tracing the travel dates of Jacintha we found that she had travelled to Saudi with a visiting visa of 90 days. The visa was arranged by one Trio Tracks Travels Consultants, an agency in Delhi. Web search revealed that the agency was blacklisted by the ministry of external affairs, and this led us to further suspicions that it could be a case of human trafficking," he explained.

"By this time we had managed to find the details of the employer Abdul Almuttairi. On contacting him, he said
Jacintha has made a contract to work for him for two years, and that he paid the Indian agent 24,000 Saudi Riyals. He said he would send her back if this money is returned to him.

"But Jacintha’s family had not received any money. We decided to give a police complaint to find out who had laundered the money," he said.

"HRPF wrote a complaint to the deputy commissioner of police, Mangaluru requesting him to investigate into the matter. We hoped that the agent of Mumbai would be nabbed with the help of a representative of Mangaluru named James. In spite of enquiring with James no steps were taken to reach the agent in Mumbai. When even four months after lodging the complaint, there was no progress in investigating the Mumbai agent Shabaz Khan, we brought the matter to the notice of the minister of external affairs (MEA), Sushma Swaraj through a letter and Twitter.

"The under secretary of MEA, Virender Sharma responded within two weeks by directing the home secretary as well as the director general of police, Maharashtra to further the investigation. Even then there was no development.

"When the government machinery had failed to function we called out to the Kannadigas of the Gulf to come to our aid. The founder of NRI Forum, B K Shetty and the current president of the NRI forum Roshan Rodrigues immediately responded by contacting the Foundation. They found the entire information regarding the case and negotiated with Jacintha’s employer to reduce the amount demanded by him. With the combined efforts of these Samaritans, Jacintha successfully reached Jeddah on September 16," he said.

In spite of being released by the employer, Jacintha could not return to India since she did not have the work permit. Since her employer had bought her through the human trafficking network she was employed without a work permit!
There was every possibility of Jacintha’s arrest and imprisonment. Roshan and his team worked together to contact the Labour department officials in order to obtain the work permit.

Though Jacintha had been taken to Saudi Arabia bypassing the legal road, she returned to India on September 22 through righteous and lawful measures, Dr Shanbhag said.

  

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Comment on this article

  • AMAR NATHAL, MANGALORE

    Wed, Mar 20 2019

    Dr Ravindra Shanbagh is the face of humanity. His courage and determination is praiseworthy. One observation: when we cannot comprehend the poverty and total helplessness of Jacintha, governments will support any foreign states as long as they bring us business. America is no.1 human right violator. Others give degrees and awards to state leaders when these leaders are criminals at home. Why award? Because they bring us business.

    DisAgree Agree Reply Report Abuse

  • AnoNymouS, Mangalore

    Mon, Sep 25 2017

    How can we help her now? Is there any official bank account details where generous benefactors could transfer little amounts to help Jacintha and her family get back on their feet after this trying ordeal.

    DisAgree Agree [10] Reply Report Abuse

  • Aubb, Kuwait

    Tue, Sep 26 2017

    I like to help too.

    DisAgree [1] Agree [4] Reply Report Abuse

  • Mario, Goa

    Mon, Sep 25 2017

    Someone should help to find decent job for the ladies daughters so the lady lesson her burden of life.

    DisAgree [1] Agree [9] Reply Report Abuse

  • Christine, Mangalore

    Sun, Sep 24 2017

    I have different comment. Please forgive thinking 3 days i had to put or not. There are many chances for these home nurses in India. If they can stay at night they even pay more than 20 thousand with food and accommodation. And they are VIPs now. People are not getting home nurses and workers. My sister lung operated home nurse demanded 45000 per month that too just to stay with my sister.
    This is not only 1st there are many ladies cheated in gulf countries.
    Why they should go with unknown people to a new place.
    In mangalore brokers cheat people they will not allow ladies to stay more than 3 months in a house. To get commission they place that lady in another house.
    For sincere home nurses and workers there are enough jobs in india.

    DisAgree Agree [15] Reply Report Abuse

  • Wilfy, Kinnigoly/Abu Dhabi

    Sun, Sep 24 2017

    Thank You Dr Ravindra Shanbagh. God bless you and your family.

    DisAgree Agree [26] Reply Report Abuse

  • Aubb, Kuwait

    Sun, Sep 24 2017

    Thanks to God almighty and all who helped for her rescue.
    A special thanks to Dr Ravindra Shanbagh of Udupi Human Rights Foundation, and also request him to enlighten people about their human rights within the country, and also those who travel abroad, to Gulf countries in particular.

    God bless. Jai Hind!!

    DisAgree Agree [21] Reply Report Abuse

  • Sachidanand Shetty, Mundkur/Dubai

    Sun, Sep 24 2017

    Though your pain was unbearable to you but you can’t share your pain accept sharing our thoughts for your pain… Just forget everything dear Madam…and come back to normal life…. Though it is much difficulty to raise your immediate family members but it is far far better than suffering in the hands of unknown & inhuman people. I think better you share your financial difficulties with Daiji World if you are dire need of financial helps… Because in many occasions Daiji came up with such request and our readers obliged in many times too. Though we are not a multi-million donors like Bill Gate, etc but together we can make some contribution to solve your immediate problem

    DisAgree Agree [32] Reply Report Abuse

  • Shenoy, Manipal / Bahrain

    Sun, Sep 24 2017

    Very happy to hear she is back. God give her courage to recover from the trauma.

    There are whole bunch of Gold digger agents who should be behind bars for their deeds , who are also ready to sell their family members for cash.

    DisAgree Agree [15] Reply Report Abuse

  • Rob Stan, Udupi / US

    Sun, Sep 24 2017

    See the difference on how the people who are undocumented / victims of human trafficking are treated in the Middle East & here in the US. The below is about the undocumented living here -
    1. They drive car without license & insurance. They runway or try to runaway if they cause an accident. They do not move an inch from the spot if the other is at fault & they have special lawyers to handle their case & sue the opposite party & take away their hard-earned money.
    2. Most of them do not pay taxes (income) & some of them are richer than the citizens.
    3. Some of them who were brought here as children are called as "Dreamers" & they have special work permit.
    4. They have access to healthcare.

    DisAgree [1] Agree [7] Reply Report Abuse

  • Kumari, Karkala

    Sun, Sep 24 2017

    Dont wrry .... these arrogant countries are on self dstruction on each passing day.

    DisAgree Agree [9] Reply Report Abuse

  • NN, Mangalore

    Sun, Sep 24 2017

    Jacinth's employer should be extradited to India to face charges. This case should set a precedence to all Saudis. Human Rights Protection Foundation, Udupi should pursue it further. Udupi is known for fighting for righteousness. We all should support.

    DisAgree [3] Agree [28] Reply Report Abuse

  • Rita, Germany

    Sun, Sep 24 2017

    One starts shivering when one hears the hardship of Jacintha in SA.Poor lady ,now no salary no health ,and have to start from beginning.Hope she will be soon healthy thats important at present.May God bless all those who were part of her release and bring her back home.what about any financial help she got from her employer (harasser?)Never mind dear Jacintha.God is great ,now you are back,first get well soon,take needed treatment.God will take care of you .Now your family knows what troubles you have undergone.

    DisAgree [3] Agree [14] Reply Report Abuse

  • JNB, Mangalore Mumbai

    Sun, Sep 24 2017

    In India, if you pay money you can get FEKU agents licence immidiately fro FEKU Government, you are safe whatever trafficking you do . money speaks and money acts for you, only ordinary people will suffer no action
    .

    DisAgree [12] Agree [11] Reply Report Abuse

  • Raj, mangalore

    Sun, Sep 24 2017

    Jacintha was lucky to get back alive. I hope she has the strength to cope up with her new lease in life and value things that she has.
    It is very unfortunate that we in India live a scared life and I attribute it to the 'use the stick' principle and mentality that we have with our inward life. We all should have been able to stand up to our rights and fight for it even in a foreign land whether we get there legally or not. We fear damnation from our peers, family who have pseudo morality.
    This fear what I recall called as 'Challi Kulpauvanu' is our elders insecurity that the next generation is spoiling their party. This was carried out in schools where teachers could hit students and all of us accepted that it was 'OK' to give someone a thrashing every once in a while basing it on a weird sense of morality that there was a wrong committed?.
    I think we all should learn to become strong and live a very confident life even if you are broke to the core. Go all out if some wrong is committed to you. I commend both Roshan and Shetty for the job they have done and I would do the same in a heartbeat.

    DisAgree Agree [14] Reply Report Abuse

  • Mehita, Mangalore

    Sat, Sep 23 2017

    Dear Jacintha,
    May God bless you abundantly and also those good people who helped you to come out of the hell.

    DisAgree Agree [15] Reply Report Abuse

  • Shekar Moily P, Udupi/India

    Sat, Sep 23 2017

    It is a great news and finally Jacintha relieved from all the tortures,ordeals with the help of good samaritans.Thanks god,she reached at last.Thanks to MEA India and people worked day and night in order to reach her hometown safely.God bless her and the people who worked for her release from her employer.

    DisAgree [1] Agree [28] Reply Report Abuse

  • Luca Alban D'silva, Mudarangadi/Jeddah

    Sat, Sep 23 2017

    Great news. Lastly Jacintha is back and united with her children. We all need to thankful from heart to Mr BK Shetty and Mr Roshan Rodrigues , Without their consent help it would have not possible for Jacintha to reach India. God bless them for uniting mother with her children. Any one can expect from MEA Minister Mrs Sushma Swaraj, but never expect from Modi.

    DisAgree [7] Agree [31] Reply Report Abuse

  • sense, Mangalore

    Sat, Sep 23 2017

    Feel sorry for this lady..Upholding human dignity is a must at any cost ...
    There is a wrong notion amongst people that the gulf will make them rich over night ...
    People should come to gulf only if they have some technical skills ..all other jobs are name sake .
    They should bargain for better salary and check the credibility of the company ..

    I see a nexus between company representatives and the agents to bring poor and innocent people from the Indian subcontinent and exploit them.
    The Indian consulate in these countries with draconian laws should play an active role in protecting the rights of the Indian citizens.

    DisAgree Agree [19] Reply Report Abuse

  • Navin Shetty, Manipal/ Bahrain

    Sat, Sep 23 2017

    Thank you all for your efforts. Bless you all.

    DisAgree Agree [26] Reply Report Abuse

  • DON, Udupi

    Sat, Sep 23 2017

    Entire fault is of agent who cheated her.
    He should pay for her suffering in cash and a jail term.

    DisAgree [3] Agree [58] Reply Report Abuse

  • Evans Christopher Sumitra, Udupi/ New York, USA.

    Sat, Sep 23 2017

    Don, Udupi,
    You are absolutely right but it never happens. This is the trick of the trade.

    DisAgree [4] Agree [19] Reply Report Abuse

  • Santan Mascarenhas, Kinnigoli/Mumbai

    Sat, Sep 23 2017

    Recruitment companies in Saudi Arabia claim that Saudi wives are demanding to see photographs of prospective maids arriving from outside are not beautiful, You know why. Why at all India is sending women over 30 years for domestic jobs ? We do not understand. Even Pakistan does not send a single maid.

    The govt should have an employment office in every district for domestic helpers needed in India. They should fix a minimum salary, depending on the number of members and the area of the house of the employers with proper rules and conditions. There will be lakhs of houses who want housemaids, if proper and right conditions are followed. Never send our sisters to work outside India for domestic jobs.

    DisAgree Agree [10] Reply Report Abuse

  • sri_elder, Karkala

    Sat, Sep 23 2017

    When will Saudhi returns to modern civilization?

    DisAgree Agree [12] Reply Report Abuse

  • leslie, udupi

    Sat, Sep 23 2017

    Very sad... Finally you are relieved our sister...
    Life in gulf for Indians is generally good...
    But few when they get caught in the vicious circles hell is not far...
    Some of the employers and their spouses can be unimaginably inhuman...
    Nations like UAE, Bahrain and Oman have more human approach towards unfortunates like Jacintha...
    But less said the better about others....

    DisAgree [2] Agree [22] Reply Report Abuse

  • santhu, Mumbai/Udupi

    Sat, Sep 23 2017

    Great news..pleasure to know..Thanks to all you made this possible..special thanks to MODI and Shushmaji.

    DisAgree [48] Agree [28] Reply Report Abuse

  • John Tauro, M'luru / Kwt

    Sun, Sep 24 2017

    She would have been back home quite earlier had the Indian Embassy taken up this case seriously on priority basis. In countries like KSA and Kuwait our embassies are dealing with similar cases on daily basis. Here the Embassy’s action had been lethargic unlike in the case of Judith D’Souza in Afghanistan. I think pressure from New Delhi was not strong enough.

    DisAgree [1] Agree [4] Reply Report Abuse

  • M.DSouza, Mangalore

    Sat, Sep 23 2017

    What Mr Rego said is very true. Many get so excited when they get an offer from middle east. Jacintha went through hell and it should not have happened, but its too late. Others can learn from this incident.
    1.Check about the agent who offers you a visa online . If he is licensed or any disciplinary actions.
    2. Find out about the country, place and employer. Jacintha should have known before boarding the flight if she is on her way to Qatar or Saudi. She should have checked her Visa is it from Saudi or Qatar. Is it Visit Visa or Work visa. If visas are in Arabic it is difficult and there are people who can help.
    3. Find out which city you will be living. What are the hours, living conditions, what type of work and for how long. Get as a contract . Collect employers details including phone number and leave with your family.

    If you work hard and look for an opportunity, India is a great place. There are people who do well with a small business, small shop, dry cleaning, food business.
    Many Middle eastern countries do not have labour laws. I have seen and heard that those who work in Israel have better living conditions and treated better.
    Can any NGO in Mangalore take up this cause and help people who will be going to Middle east to prevent repetition of what happened to Jacintha.
    Hope Jacintha takes care of health and motivate people to stand on their feet in our hometown than becoming a victim in Middle east.

    DisAgree [1] Agree [21] Reply Report Abuse

  • Manoj, MANGALORE

    Sat, Sep 23 2017

    Why no action is taken by the police on these travel agencies and people like James and Shabaz Khan ...are they also involved ìn the human trafficking racket....there r many many travel agencìes like this involved..and Jacintha may be representing only 1% of the people caught up in this racket.

    DisAgree [1] Agree [31] Reply Report Abuse

  • Richard Noronha, Belman

    Sat, Sep 23 2017

    We all need to thank Mr BK Shetty and Mr Roshan Rodrigues , Without their consent help it would have not possible for sister jacinta to reach india. God bless them for uniting mother with her children's

    DisAgree [2] Agree [37] Reply Report Abuse

  • Jossey Saldanha, Mumbai

    Sat, Sep 23 2017

    We are grateful to Sushma, Narendra & the Almighty ...

    DisAgree [30] Agree [49] Reply Report Abuse

  • Suresh, Moodbidri

    Sat, Sep 23 2017

    At last you are congratulating Narendra. Mera Desh Badal raha hai............

    DisAgree [21] Agree [42] Reply Report Abuse

  • Francis, Mangalore / Riyadh

    Sat, Sep 23 2017

    "When the government machinery had failed to function the Kannadigas of the Gulf The founder of NRI Forum, B K Shetty and the current president of the NRI forum Roshan Rodrigues immediately responded. They found the entire information regarding the case and negotiated with Jacintha’s employer to reduce the amount demanded by him. With the combined efforts of these Samaritans, Jacintha successfully reached Jeddah on September 16,"
    There was every possibility of Jacintha’s arrest and imprisonment. Roshan and his team worked together to contact the Labour department officials in order to obtain the work permit. and released her.
    Hats off to Roshan and team.

    DisAgree [2] Agree [34] Reply Report Abuse

  • Peter, KSA

    Sun, Sep 24 2017

    Jossey Bhai, in this case what is the role of sushma and narendra ? We, Kannadigas are the best to help those in trouble though we argue on certain issues. When one is in trouble, we forget every difference and become one. Jai Hind. Jai Karnataka. Jai ho Kannada, the royal language.

    DisAgree Agree [3] Reply Report Abuse

  • Ivar, Mangaluru

    Sat, Sep 23 2017

    Where are all those who boast about freedom, fear of God and over flooding humanity in Saudi?

    DisAgree [4] Agree [52] Reply Report Abuse

  • Alwyn, Canada

    Sat, Sep 23 2017

    Those people out there in Saudi do this to poor human. What a shame. Anyone hearing of the pain of this lady. If something happen to fellow saudi or rogiya in burma or anywhrre else so much noise and becomes a world wide issue on every TV channel. Where are our noise makers. Sad to see the torture this lady has suffered in the hard of so called animals. God grant her strength ton oUT from this difficult hours.

    DisAgree [2] Agree [34] Reply Report Abuse

  • Evans Christopher Sumitra, Udupi/ New York, USA.

    Sat, Sep 23 2017

    Jacintha, you must thank God for your safe return to India. Kudos to all who helped her in bringing her back after she went through a 'Hellish experience' in Saudi.

    DisAgree [1] Agree [32] Reply Report Abuse

  • S.M. Nawaz Kukkikatte, Dubai

    Sat, Sep 23 2017

    Happy to hear finally they released from Evil home
    Gob Bless Jacintha

    DisAgree Agree [47] Reply Report Abuse

  • Stan, Udupi/Dubai

    Sat, Sep 23 2017

    Indian authorities to be blamed for all this mess as there are thousands of illegal travel agencies which dupe innocent people who are without any basic knowledge of gulf system.

    DisAgree [6] Agree [29] Reply Report Abuse

  • Lavina, Man galore

    Sat, Sep 23 2017

    May god bless all of them who worked hard for her release from that hell.

    DisAgree [1] Agree [28] Reply Report Abuse

  • Joel D'Souza, Mangaluru/Mumbai

    Sat, Sep 23 2017

    Very happy to hear that She is back. I was following this case on daiji world. Since many months. All the ppl involved in coming back of her have done a very good work.
    All the best Jacintha Aunty. Take good care of yourself and family.

    DisAgree Agree [25] Reply Report Abuse

  • L N Rego, Bendur

    Sat, Sep 23 2017

    When you work in the Middle east you are bound to follow the rules and regulations. There are countless souls who board the flight with a mission to over come the poverty and land in grave challenges. Those who work in the Middle east cant utter a single word against the system because of the fear of depot. This incidents and several other incidents give us a powerful message check the authenticity of the agent and take guidance from known people.
    God Bless Jacintha and family

    DisAgree [3] Agree [56] Reply Report Abuse


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Title: Udupi: 'Hellish experience' - Jacintha, victim of human trafficking, returns from Saudi



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