Mangaluru: Haj pilgrims stranded at airport as tickets found to be 'cancelled'


Pics: Dayanand Kukkaje
Daijiworld Media Network - Mangaluru

Mangaluru, Sep 12: Confusion prevailed at Mangaluru International Airport here on Friday September 11 evening after 49 Haj pilgrims found that their tickets had been 'cancelled' without any prior intimation.

It is said that 54 people bound for Haj pilgrimage to Makkah, Saudi Arabia, had booked their tickets through Akbar Travels in the city.

They were supposed to take the evening Jet Airways flight to Saudi via Abu Dhabi, but at the last minute, 49 out of the 54 passengers were told at the counter for issual of boarding pass that their tickets were 'not confirmed' and 'cancelled', and already booked by others.

The other five passengers also refused to board the flight in support of the stranded passengers.

The stranded passengers expressed suspicions that their tickets were 'sold off' by the agent to higher bidders.

Speaking to daijiworld, one of the stranded passengers, who came from Kerala, said, "We were issued tickets to board the 7 pm Jet Airways flight via Abu Dhabi, but at the last minute 49 people were told that they tickets were not confirmed.

"The agents have not made any alternative arrangements and said that they will take us to Kochi to catch the early morning flight. They have assured that they would book tickets for us on Air India, but we are not sure about it. There are very old people among us and we do not know what to do," he said.

The stranded passengers remained in airport even after midnight. Only one agent from the travel agency was around, but he denied that it was the agency's fault.

Finally, the stranded pilgrims were taken by two buses to Kochi from where they are supposed to catch the early morning flight to Saudi.

  

Top Stories

Comment on this article

  • syed, bangalore

    Sat, Sep 12 2015

    first of all hajj pilgrims should have confirmed ticket where as this case agent has issued a confirm ticket on Ethihad airways to fly out Mangalore on jet on their code share flight which was not effected due which passengers has been denied for which airline to be blame not travel agent

    DisAgree [1] Agree [5] Reply Report Abuse

  • Mav, Kudla

    Sat, Sep 12 2015

    It's not right ! There were some issues in hajj in saudi...that's the reason may be these travellers were not confirmed ...public should know

    DisAgree [19] Agree [3] Reply Report Abuse

  • Jossey Saldanha, Mumbai

    Sat, Sep 12 2015

    God has his own ways ...

    DisAgree [9] Agree [23] Reply Report Abuse

  • ramesh shetty, mangalore

    Sat, Sep 12 2015

    Now a days Agent can issue only confirmed ticket. This is the improper ticket agreement between jet Air and Etihad Airways[interline Agreement].People can blame agents without knowing the fact. The same time wont blame Airlines

    DisAgree [3] Agree [12] Reply Report Abuse

  • ramesh, UAE

    Sat, Sep 12 2015

    YOU ARE RIGHT RESHMA

    DisAgree [6] Agree [6] Reply Report Abuse

  • reshma, dubai

    Sat, Sep 12 2015

    yes dinesh...fact of matter no one knows..mistake is of eithad airline ,but people blame agents unfortunately.

    DisAgree [9] Agree [20] Reply Report Abuse

  • Hubert D'souza, Mangalore Dubai

    Sat, Sep 12 2015

    Etihad will pay compensation of $200 Each seat. I Have Received Their Voucher $200 6 months Back. I already Used Voucher For Free One way Ticket.

    DisAgree [2] Agree [5] Reply Report Abuse

  • Dinesh, mangalore

    Sat, Sep 12 2015

    No one knows exactly how the bookings happens when do bookings airline tkts with interline agreement, this exactly mistake from etihad airlines they need to pass the tkt number and bookings with jet airways also simply dont ever blame Agents

    DisAgree [8] Agree [7] Reply Report Abuse

  • Shekar Moily Padebettu, Udupi/India

    Sat, Sep 12 2015

    East or West,India's Akbar Ali travel agent is the best.That happens only in India.Greedy people.Concerned authorities must take note of this incident seriously and punish the agent severely.Very sad.No humanity.Now a days only money plays an important role in all the fields.

    DisAgree [3] Agree [15] Reply Report Abuse

  • loyd dsouza, Dubai

    Sat, Sep 12 2015

    Catch hold of Agent don't spare him. If they can play with these elderly people like this imagine how merciless they must be.

    DisAgree [5] Agree [15] Reply Report Abuse

  • sulaiman, mangalore

    Sat, Sep 12 2015

    shame on this criminal agency

    DisAgree [5] Agree [23] Reply Report Abuse

  • Hubert D'souza, Mangalore Dubai

    Sat, Sep 12 2015

    DEAR ALL PLEASE DON'T BOOK TICKETS BY AGENTS. TRY ONLINE BY JET AIRWAYS CHOOSING CASH ON DELIVERY.THEY ASKS BOARDING PASS ONE DAY BEFORE DEPARTURE, WITH SELECTING OWN SEAT NUMBERS.

    DisAgree [10] Agree [17] Reply Report Abuse

  • Alok, kadri

    Sat, Sep 12 2015

    SHAME ON THE AGENT..these are elderly people and also while being on pilgrimage don ply with sentiments n hurt last movement..

    DisAgree [10] Agree [25] Reply Report Abuse

  • Rita, Germany

    Sat, Sep 12 2015

    Sad they were not allowed to fly.Nobody feels responsible.Their Haj pilgrimage is at present in Mangalore airport.what a confusion.This is not first time These pilgrimage had Problems.what about Agent who arranged this not talking?I am sure some one played some mischief and let cancell and bought the tickets and sold for higher Price.what about pilgrims ,did they personally confirmed before coming to Airport?or Agent did it at least was or supposed to do?suspicious.Once it happened to me,as we went to Agent to confirm Inland tickets,he told there is no Need so on the day of flight in Mangalore ,our ticket was not in order,some wrong entry,no flight.we were supposed to fly at night further ,Panic on the whole.Telefon to and from where we issued tickets,at last Thank God they pushed us in between and were happy to reach Bombay.Entry number was wrong ,so no flight was available.Hope the responsible People for the HAj will be taken to Task and at least they can go further.Happy journey.Allah may be with you.

    DisAgree [13] Agree [22] Reply Report Abuse


Leave a Comment

Title: Mangaluru: Haj pilgrims stranded at airport as tickets found to be 'cancelled'



You have 2000 characters left.

Disclaimer:

Please write your correct name and email address. Kindly do not post any personal, abusive, defamatory, infringing, obscene, indecent, discriminatory or unlawful or similar comments. Daijiworld.com will not be responsible for any defamatory message posted under this article.

Please note that sending false messages to insult, defame, intimidate, mislead or deceive people or to intentionally cause public disorder is punishable under law. It is obligatory on Daijiworld to provide the IP address and other details of senders of such comments, to the authority concerned upon request.

Hence, sending offensive comments using daijiworld will be purely at your own risk, and in no way will Daijiworld.com be held responsible.