Daijiworld Media Network - Mangaluru (SP)
Mangaluru, Oct 15: The international airport here has been rated the best in southern region and won the third spot among all the 52 airports from across the country. The performances of all the airports are rated on the basis of overall customer satisfaction.
Airports Authority of India conducts survey of all the airports once in six months through external agency. In the latest survey pertaining to the half year ended December last year, the airport here secured 4.72 marks out of maximum of 5 points. Director of the airport, J T Radhakrishna, said that the rating reflects giant strides made by the airport in the segments of passenger handling and customer satisfaction.
In this survey, Chandigarh airport has been ranked first, followed by Raipur in second slot with the third place going jointly to Mangalore and Udaipur airports.
The survey covers areas like achievement of the airport, performance of the staff, facilities, customs and immigration facilities, safety etc.