Media Release

Mangaluru, Apr 25: The Mangaluru International Airport in another passenger-centric initiative has started arranging trolleys near the baggage belts. The trolleys are being arranged near belt one in the international arrival one and belts two and three at the domestic arrival hall. The trolleys will be kept in place before the scheduled arrival of a domestic or international flight for the arriving passengers to use them straight away.

This initiative will further reduce the taken by passengers in taking out trolleys arranged near the baggage belts number three and one respectively. The customer service executives (CSE) ensure that the trolleys are arranged before the arrival of each flight. Mangaluru International Airport which has been at the forefront of various passenger initiatives has taken this as a new initiative.

Passengers who hitherto had to take out a trolley and bring it to the belt, now do not have to do so. The airport operations control center (AOCC) directs the airline concerned to deliver bags to the specified belts. With this new arrangement, passengers need to load their luggage on to the trolleys from the belt and exit the arrival hall, making the whole process seamless and convenient to them.

Dedicated teams work on deploying the trolleys near the baggage belts. Another team ensures that the trolleys that the passengers use, are ferried back to their respective place before the next flight arrives. This ensures that there is availability of trolleys for arriving passengers, always. Mangaluru International Airport strives to ensure passenger convenience through these steps.