Mangaluru: Toll deducted from account at Hejamady despite his car being at home, claims consumer


Daijiworld Media Network – Mangaluru (SS)

Mangaluru, Jan 11: Kadri resident B Chandramohan Bhandary has complained of a toll fee being deducted seven months after having paid the toll before passing the toll gate.

In his complaint, he said he had been to Kundapur in May 2022 and returned via Hejamady toll plaza where Rs 40 was deducted through FASTag via PayTM. He had also received a text message to that effect. However, on November 15, 2022 at 6 am he got another text message stating that Rs 40 had been deducted from his account via PayTM as Hejamady toll fee. Chandramohan Bhandary contests that his car was at Kadri at that hour and that he had not passed the Hejamady toll gate after May. He has written a complaint to the Union Surface Transport and Highways Minister Nitin Gadkari in this regard.


Hejamady toll plaza (file photo)

It is to be seen if this is a result of the cheating at the toll plaza or some other form of humbug. Bhandary said there are similar instances of toll fee being collected/ detected from road users in Bengaluru without their vehicle passing through the toll gate.

He said he had immediately reported about the deduction of toll fee from his account to the officials at the toll plaza who had asked him to furnish details of his vehicle registration number which he did. However, he said he had not got an answer as to why the toll fee was deducted from his account.

Meanwhile, Hejamady toll plaza manager Shivaprasad Rai said it is impossible for any additional amount to get deducted at the toll gate. He said this case will be examined adding that he had not received any other similar complaint.

 

 

 

  

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Comment on this article

  • N S Shetty, Surathkal

    Thu, Jan 12 2023

    Why cant the display boards at theTolls have a display showing Balance in the Fast tag ? They should display ...Car number,Amount charged and Balance......as it is Many countries.... Why is toll not deducted even tho You still have the Minimum Balance (rs 200/Rs100/-...They are not sure ..!!).....Imagine the Crores of Vehicles maintaining the Minimum balance ... Interest free ..

    DisAgree Agree Reply Report Abuse

  • Anil Baliga, Mangalore

    Wed, Jan 11 2023

    I too have faced the same problem some time ago, probably when Fastag was just introduced. One of my vehicle was shown as having passed through Byndoor Toll abd amount deducted though my vehicle was very much parked at home. Repeated complaints resulted in no resolution and ultimately after some months i left the issue to rest...

    DisAgree Agree [3] Reply Report Abuse

  • Saravanabhavaan, Murukaveri

    Wed, Jan 11 2023

    Message is very clear either give 40% or endup paying Rs.40/- Even my friends account from Kinnigoli deducted at same Hejamady toll Plaza when his Qualis was in Madikeri.

    DisAgree [1] Agree [5] Reply Report Abuse

  • pili, Mangalore

    Wed, Jan 11 2023

    lafda bahut bada hai.. enquiry is must to dig the bottom

    DisAgree Agree [8] Reply Report Abuse

  • Sadananda, Mangalore

    Wed, Jan 11 2023

    Same thing happened to me at Surathkal toll plaza. Money got deducted from the Fast tag account without passing through the toll. Some kind of cheating done manually.

    DisAgree Agree [20] Reply Report Abuse

  • LCZA, Mangalore

    Wed, Jan 11 2023

    I have also face similar problem. This was the message in recieved Rs.30 paid at Navayuga Bangalooru Tollway foron 03-01-2023 23:50:05 with ICICI Bank FASTag.. I too was at home. I too have given details nothing has happened.

    DisAgree Agree [11] Reply Report Abuse

  • nitin, bangalore

    Wed, Jan 11 2023

    even i too faced similar issue

    DisAgree Agree [17] Reply Report Abuse


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