Daijiworld Media Network – Kaup (MS)
Kaup, Mar 22: A bank account holder, Shreya (40), fell victim to unauthorized transactions totalling Rs 99,000 from her ICICI bank account at the Kaup branch.
On November 30, 2023, Shreya's salary was credited to her account around 7:31 am while she was at home. However, at 8:48 am, without her knowledge, Rs 99,000 was debited from her account.
Upon discovering the unauthorized transaction, Shreya promptly contacted the online helpline at 1930 and registered a complaint. Additionally, she visited the ICICI branch in Udupi to file a complaint in person. Despite assurances from bank officials to investigate the matter, they have not provided a satisfactory explanation to date. Consequently, Shreya lodged a complaint with the Reserve Bank of India (RBI) through the online process.
A case has been registered at the Kaup police station regarding the suspected hacking of Shreya's account details by an unknown individual, leading to the unauthorized withdrawal.