Daijiworld Media Network - Kolkata

Kolkata, Apr 13: In a move to ensure smooth and peaceful elections, the Election Commission of India has launched a dedicated toll-free helpline and email service for voters in West Bengal to report any law-and-order concerns directly.

Apart from the existing nationwide helpline (1950), a special number—18003450008—has been introduced specifically for the upcoming West Bengal Assembly elections. Voters can also lodge complaints via a dedicated email ID set up for the purpose.

The initiative is aimed at enabling citizens to promptly report incidents such as threats, intimidation, violence, or interference with polling agents.

State Chief Electoral Officer Manoj Agrawal said the Commission has already begun receiving complaints related to law and order, prompting the need for a more direct and responsive communication channel. He assured that every complaint would be investigated and appropriate action taken.

Reaffirming its commitment to free and fair elections, the Commission has already deployed central security forces across the state. These forces are conducting route marches in sensitive areas to build voter confidence ahead of polling.

Senior officials, including district magistrates, police superintendents, and force coordinators, have jointly appealed to citizens to participate in the voting process without fear. They have also issued strict warnings to potential troublemakers, stating that any attempt to disrupt polling—through booth capturing, intimidation, or harassment—will invite stringent legal action.

Authorities emphasised that the elections will be conducted in a manner that is free from violence, coercion, inducement, and malpractice, ensuring that voters can exercise their democratic rights safely and confidently.