Air Asia apologizes for article that says 'will never lose a plane'


Kuala Lumpur, Apr 5 (Agencies):  Southeast Asia's top budget carrier AirAsia on Saturday withdrew its latest inflight magazine and apologized for an offending article boasting that its well-trained pilots would never lose a plane.

AirAsia Executive Chairman Kamarudin Meranun expressed "deep regret and remorse," saying the latest issue of "travel 3Sixty" magazine was printed before the Malaysia Airlines plane carrying 239 people disappeared March 8 while en route from Kuala Lumpur to Beijing.

Kamarudin said the article was a monthly aviation column prepared well in advance by a retired pilot, who had worked for both AirAsia and Malaysia Airlines.

"This is a truly difficult time for the nation and words cannot describe how I personally feel of this incident," Kamarudin said in a statement. "It truly saddens me that this article was released at such an inopportune moment. Again, I repeatedly offer my sincere apologies for any discomfort this may have caused."

The article sparked anger on social media after an AirAsia passenger posted a photograph of the text on Twitter late Friday.

The last paragraph read: "Pilot training in AirAsia is continuous and very thorough. Rest assured that your captain is well prepared to ensure your plane will never get lost."

>AirAsia group CEO Tony Fernandes also echoed the apology.

"As soon as we were informed on Twitter, we withdrew. Once again, apologies. It has been a difficult time for all in the industry," he tweeted.

Kamarudin said disciplinary action would be taken against the magazine's editorial team.

The fate of the Malaysian airline remained a mystery nearly a month after it vanished. A multinational search team is racing against time to find the flight recorders in the Indian Ocean where it was believed to have crashed. No floating wreckage has been found in the water so far.

It wasn't the first faux pas for AirAsia.

On the day the plane went missing, Fernandes said on Twitter that the aircraft's radio had failed and that all were safe, but later deleted the tweet.

  

Top Stories

Comment on this article

  • readerwriter007, pune

    Mon, Apr 07 2014

    I don't think we need to pull along this subject. It was a mistake which of course must have hurt many of us, but here comes an apology from the chairman. Definitely, as someone highlighted, it was just to promote the airlines they would have drafted that line. Now, after the apology, let's not pull along please.

    DisAgree Agree [1] Reply Report Abuse

  • The Titanic, Mangalore

    Sun, Apr 06 2014

    Am reminded of the "Titanic" even God can't sink this ship. Irrespective of all the technology and might by the ship builders and proud owners.....It did sink and rest is history.:(

    DisAgree Agree [1] Reply Report Abuse

  • laxman, mumbai

    Sun, Apr 06 2014

    Air asia must not have made its comment intentionally as loss of lives in any air craft mishap is painful and sad for the kin and friends.Their claim that Air asia plane will never get lost was to boast of the aircraft (possibly)
    However,despite best Tech and gadgets and ultra modern safety equipments,one cannot guarantee the safety while on flight as failure of power/bombing by terrorists or for any reason the plane can plunge or explode mid air.

    DisAgree Agree Reply Report Abuse

  • Tristan Fernandes, Mangalore/ Kurdistan

    Sun, Apr 06 2014

    Why did they have to wait for twitters to be apologetic, was not a proof reading done prior to making the in flight magazine available to passengers

    DisAgree [1] Agree [3] Reply Report Abuse

  • Dr Kusuma Kumari G , Nellore/Kodyadka

    Sat, Apr 05 2014

    Air Asia I have travlled by that when I was in Malaysia to Sarawak from KL. very nice services Me and my husband enjoyed the flight very much those days,Very good service indeed.

    DisAgree [4] Agree [2] Reply Report Abuse

  • Ajith, Mangalore

    Sat, Apr 05 2014

    That is like saying I will win over God. There is nothing that is in the hand of silly human.

    DisAgree Agree [2] Reply Report Abuse

  • R.Bhandarkar, M'lore

    Sat, Apr 05 2014

    A bad 'take off'....

    DisAgree [20] Agree [6] Reply Report Abuse

  • Sir Lancelot, Manglore

    Sat, Apr 05 2014

    hello Bhandarkar even worst landing..

    DisAgree [3] Agree [7] Reply Report Abuse


Leave a Comment

Title: Air Asia apologizes for article that says 'will never lose a plane'



You have 2000 characters left.

Disclaimer:

Please write your correct name and email address. Kindly do not post any personal, abusive, defamatory, infringing, obscene, indecent, discriminatory or unlawful or similar comments. Daijiworld.com will not be responsible for any defamatory message posted under this article.

Please note that sending false messages to insult, defame, intimidate, mislead or deceive people or to intentionally cause public disorder is punishable under law. It is obligatory on Daijiworld to provide the IP address and other details of senders of such comments, to the authority concerned upon request.

Hence, sending offensive comments using daijiworld will be purely at your own risk, and in no way will Daijiworld.com be held responsible.