Call drops: Telecom Minister to personally go on 'drive tests'


New Delhi, Mar 18 (PTI): As the 'call drop' menace refuses to subside, Telecom Minister Ravi Shankar Prasad on Thursday said he will personally go around the Indian National Capital Delhi along with the top officials to monitor the quality of mobile calls.

The Minister also exhorted state-run telecom operator Bharat Sanchar Nigam Ltd (BSNL) to work harder to expand its customer base and asked its top officials to "come out of their office and work on the ground level", saying he himself was ready to "sit and sell SIMs for BSNL".

"I, (J S) Deepak and Anupam (Shrivastava) will go around in Delhi to monitor call drops," Prasad said at a BSNL event where he launched modern telephone service of the telecom PSU.

Prasad had earlier conducted drive tests in Indore with Shrivastava, the Chairman and Managing Director of BSNL.

As part of its steps to rein in call drop menace, the Telecom Regulatory Authority of India (Trai) too conducted drive tests in December-January and found that network quality of most of telecom operators, including state-run MTNL, was below standards.

None of the telecom operators showed improvement in call drops in Mumbai, Pune and Bhubaneswar, the Trai report said.

In Indore city of central Indian state of Madhya Pradesh, Trai found 2G network of Airtel, Vodafone, RCom CDMA and Tata CDMA complying with call drop norms while other telcos failed.

Also, Trai has directed telcos to provide Re 1 compensation for each call dropped, with a compensation cap of Rs 3 per day.

Prasad said that he wants BSNL to increase its customer base to 1 crore in 2016-17 year and is even ready to "sell SIMs" for the PSU.

"In around April, BSNL was selling 7-8 lakh SIM (cards) and in January-March, BSNL started selling 20 lakh SIMs. I am told BSNL has 70 lakh customers. I would like to see this customer base to grow 1 crore net in 2016-17.

"I am even ready to sit and sell sims for BSNL," Prasad said.

He said that BSNL needs to communicate to masses about its services. "If BSNL can market its product with right strategy, I am sure we will see same kind of revolution in landline segment as we have seen in mobile telephony.

  

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Comment on this article

  • Vincent Rodrigues, Frazer Town,B'lore

    Sat, Mar 19 2016

    BSNL is the worst in rendering service and better the government to take stock of it and take corrective steps to improve the service.

    DisAgree Agree [1] Reply Report Abuse

  • MASTHAN , DUB

    Fri, Mar 18 2016

    BSNL MOBILE IS THE ONE OF THE WORST NETWORK. OUTGOING FINE. BUT OTHER PEOPLE HAS TO TRY MORE THAN 5 TIMES TO CALL BSNL NETWORK.
    I SWAP MY NETWORK FROM BSNL TO AIRTEL.

    DisAgree [1] Agree [5] Reply Report Abuse

  • j.anata, Mangaluru / Mumbai

    Fri, Mar 18 2016

    This is the need of the hour! ALL telecom service providers miserably failing on adherence to TRAI regulations. Most important being large companies like AIRTEL VODAFONE, IDEA and BSNL. Not a single call gets completed when we are on the move!!

    I'm sure DW commentators from Middle East do not face this issue there are most Telcos are adhering to CALL issue. Only in India, this is rampant violation.In spite of several penalties, the networks of most service providers are congested. Tower to tower call transfers are very rare. Hope this move by Telecom Minister drives home the point!

    DisAgree [2] Agree [3] Reply Report Abuse

  • John, Udupi

    Fri, Mar 18 2016

    That is what happens when government supports corporates and not people!. Everything that is happening now is corporates are getting full support from government for making windfall gains and they are using it to the hilt!

    DisAgree [1] Agree [7] Reply Report Abuse

  • John, Udupi

    Fri, Mar 18 2016

    Disgusting statement by a useless minister!. If he wants to see what AIRTEL is doing to its customers, let him visit Undivided DK and try to make a call over AIRTEL network. In other this type of service provider would have closed long back!

    DisAgree [2] Agree [6] Reply Report Abuse

  • Jossey Saldanha, Mumbai

    Fri, Mar 18 2016

    Lawyer monitoring Telecom Services.
    Kya Hoga Is Desh Ka ...

    DisAgree [3] Agree [12] Reply Report Abuse

  • Hussain, Abudhabi

    Fri, Mar 18 2016

    And 10th standard HRD minister..!! Kalyuga

    DisAgree [3] Agree [11] Reply Report Abuse

  • Narasimha, Manipal

    Fri, Mar 18 2016

    But when we had all the eminent people in their respective ministries during UPA. U know wat happened: 2G, Augusta, Coal etc etc

    DisAgree [7] Agree [5] Reply Report Abuse

  • KISHOR, MUMBAI

    Fri, Mar 18 2016

    AUR PAPPU CHALA PM BANNE

    DisAgree [1] Agree [1] Reply Report Abuse

  • Joel, Mangalore/ Sydney

    Fri, Mar 18 2016

    And tea seller running the Country.

    DisAgree [3] Agree [8] Reply Report Abuse


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Title: Call drops: Telecom Minister to personally go on 'drive tests'



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