Mangaluru-Sharjah Jet Airways direct flight operations suspended


Daijiworld Media Network - Mangaluru (JD)

Mangaluru, Jan 9: In some disappointing news for people who are travelling directly from Mangaluru to Sharjah by Jet Airways flights, the airline has suspended its direct operations from Mangalore International Airport (MIA) to Sharjah from Sunday January 8. Operation on this route is unlikely to resume until March end, officials sources said.

This means Jet Airways passengers from Mangaluru will have to fly via Mumbai and board the connecting flight to Sharjah.

Rajesh, a passenger who tried to book Mangaluru-Sharjah flight on January 7 on the Jet Airways portal found that it was not accepting any bookings from MIA to Sharjah directly.

"On January 7, when I tried to book Mangaluru-Sharjah flight, the Jet Airways website did not show any price and schedule on this route. When I called up their customer care, they told me that Mangaluru-Sharjah route has been cancelled and if I want to fly this route, I had to do so through Mumbai. When I asked them why the public was not intimated about this, they did not give any proper answer," Rajesh said.

When contacted, the area head of sales Sudheendra confirmed that the service was suspended to Sharjah from January 8. "We have been working in this regard since December and we have intimated all the agents about this cancellation," he said.

It may be recalled that the services of the airline at the Mangaluru international airport were much criticised as successive delays and cancellation of the flight operations on this route occurred on December 31. The first flight of the day to Sharjah which was supposed to leave MIA at 9.30 am was delayed and was eventually cancelled at 11 am leaving 168 passengers stranded in the airport.

The subsequent flight which was offered as an alternative the next morning, which would enable the passengers to fly to Sharjah from Mumbai the following evening, was also cancelled without prior notice, sources said.

When contacted through email, the company offcials said that an official clarification would be issued shortly and assured that if due to any operational reasons flight changes are being made, guests will be offered re-accommodation on alternate flights, or alternate routing, and be informed of the same.

Apart from Mangaluru, even in the other cities of India, the services of the airline were affected due to various reasons and passengers were stranded due to flights being cancelled or delayed.

 

  

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Comment on this article

  • Vivek, Dubai

    Wed, Jan 11 2017

    one of the worst Airline- Jetairways

    DisAgree [2] Agree [3] Reply Report Abuse

  • Melwyn Fernandes, Kemmannu/Abudhabi

    Tue, Jan 10 2017

    I truly agree with Mr.Roshan Shetty's comment. There is no doubt about that AIR INDIA EXPRESS improved like anything past couple of years especially Mangalore sector. and their crew members are very kind and polite.

    DisAgree [1] Agree [9] Reply Report Abuse

  • Ronald, Sharjah

    Tue, Jan 10 2017

    I urge Jet Airways management to monitor its Airport manager for his arrogant nature and lack of customer friendly attitude. Otherwise you will lose lots of loyal Jet customers. He should learn from Air India airport managers.

    DisAgree [1] Agree [16] Reply Report Abuse

  • Zeitgeist, Mangalore

    Tue, Jan 10 2017

    People here may think that my comments are more of a support towards Jet Airways ...... and let me tell you they are not.

    I have travelled on both Jet Airways as well as Air India Express. I dont have any complaints against them. Flight crews in both were very courteous. I never took any excess baggage so i dont have to beg them to allow it free of charge. I never packed prohibitive items in a hand baggage, so there is no need for me to complain about it when then didnt allow. I switch off my cell phone when the aircraft is pushed back and turn on after the landing. I dont take any alcohol on the flight and behave unruly towards flight attendants. I buckle my seat when ever the indicators are on.

    I am just greatful that i reached my destination safely. This is because i know that aircraft is just a machine, and that too flying most of the time. some of them are quite old. There are million things that can go wrong on a flight. But it didnt and i reached safely. Thats what i am grateful for.

    I have noticed this many times that many of who board the flight have a sense of entitlement. They expect to be treated like they are god`s gift to the world. When someone has that kind of attitude, no one can help.

    DisAgree [3] Agree [39] Reply Report Abuse

  • Roshan Shetty, Mangalore / Dubai

    Tue, Jan 10 2017

    Guys, AI Express improved the Mangalore - Gulf route service tremendously over the coupe of years. The credit must go to its regional middle east manager Mr Melwin Dsilva. Since he is Mangaloean, he understands the pain of fellow Mangaloreans and rectified every shortcomings, not only for this route but for all AI Express including Amritsir (My freinds told me abt this). Hope this will continue and AI Express / AI will prospher. Hats off to you sir

    DisAgree [1] Agree [29] Reply Report Abuse

  • Zeitgeist, Mangalore

    Tue, Jan 10 2017

    People who complain about flight delays are morons. There might be genuine reasons for flight to be delayed. It could be bad weather or technical issues. Some times they may have to delay because of self centered VIP (probably a politician who we elected) was late.

    DisAgree [8] Agree [12] Reply Report Abuse

  • Alex, Mangalore

    Tue, Jan 10 2017

    You are not right.
    The issue of Jet Airways flight delays or cancellations are because there is no sufficient time intervals between two different on different routings.
    Jet Airways keeps just one hour time interval between two different routings, which results in uncontrollable time delays for subsequent flights, which the same aircraft has to made to carry out, night and day, that is domestic flights during day time, international fights during nights, already extremely overstretched.
    We have to pray to God and trust in maintenance personnel for the conditions Jet Airways aircrafts go through.

    DisAgree Agree [11] Reply Report Abuse

  • Zeitgeist, Mangalore

    Tue, Jan 10 2017

    Delayed? so what. Are you in a hurry? should have booked an earlier flight.

    Just check the ticket prices. they are as low as they can be. When i booked my flight i was shocked that it was available for so less. Was happy, but then i think what the airline companies might have done to achieve this. There might have been some budgetary cuts in maintenance, sourcing of some secondhand parts and so on.

    I agree with your comments too. But that is how it is. Share holders of the company want to see quarterly profits. company head wants growth. Company utives come up with a plan that will make money as much as possible.

    DisAgree [5] Agree [1] Reply Report Abuse

  • Lenston Dsouza, Nandalike / Kuwait

    Tue, Jan 10 2017

    I agree with Alex comment.. Jet airways many time change their flight timing & then we were missed the connecting flight. Because there is only 40 to 50 minutes connection time. Specially late night connection flight, even its airline mistakes also, they were not providing you hotel to stay over night to catch next day connecting flight. Shortage for pre-confirmed snacks/meals. For short distance flight, they cant reach all the guests to serve snacks/meals. Government of India should be strict/review on Aviation Law. Because of Airlines mistake many peoples work get struck or cancels like contract sign, meetings, function, funereal & all.. Airline should compensate for any business loss due to airline mistake..

    DisAgree [1] Agree [6] Reply Report Abuse

  • Zeitgeist, Mangalore

    Tue, Jan 10 2017

    Lenston Dsouza,

    Will you claim any other public transport to pay compensation if they reach the destination delayed? Does any other public transportation provide you a hotel stay if its their mistake?

    Probably no. Then why expect it from airlines?

    If you people want premium service please go to bombay by bus or a train then fly by Emirates A380.

    DisAgree [6] Agree [3] Report Abuse

  • Alex, Mangalore

    Tue, Jan 10 2017

    In India, some airlines will treat passengers as cattle, travelling as cattle class.
    In europe, according to Regulation EC 261/2014, for a delay in 2 hours or more, the penalty is Euro 250-600, within Europe, which turns out to be more than three/four times the ticket price even.
    Infact, the flights costs are same as in India, even going down to US$ 50 in budget airlines.

    DisAgree [1] Agree [3] Report Abuse

  • Vincent Rodrigues., Frazer Town,Bangalore

    Tue, Jan 10 2017

    Hope the flight will resume soon since the flight was very useful to the commuters from Mangaluru to Sharjah

    DisAgree [2] Agree [3] Reply Report Abuse

  • Zeitgeist, Mangalore

    Tue, Jan 10 2017

    People, please stop complaining like a small children.

    DisAgree [15] Agree [2] Reply Report Abuse

  • Satya, Mangalore

    Tue, Jan 10 2017

    I do not know if anyone is aware of the staff targeting of Mangalore bound passengers from Dubai by Jet Airways on cabin baggage allowance. They do not weigh the hand baggage on any other Jet Airways flight except Mangalore flights in Dubai.I have taken up the matter directly with Jet Airways and awaiting a reply.

    DisAgree [1] Agree [4] Reply Report Abuse

  • Vishal, Mangalore

    Mon, Jan 09 2017

    The services provided by Air India Express have improved by leaps and bounds. Their on time performance has improved considerably and after the new Managing Director, Mr. Ashwini took over, the airline has undergone a sea change and that can be seen in their professionalism. Without doubt, Air India Express is much better than any other airline flying from Mangalore. Their fares are very competitive too. The same applies to flights to Bombay on Air India from Mangalore. The staff at Mangalore airport really are on their toes to ensure that the flight takes off on time. It is very nice to see the improvement in Air India. I am reminded of the olden days when their flights used to take off precisely at the scheduled timings. Things are certainly getting better at Air India.

    DisAgree [2] Agree [24] Reply Report Abuse

  • shaan, ksa

    Mon, Jan 09 2017

    people from Saudi Arabia(RIYADH) do not have any other option then JET to Mlore..
    Anybody can suggest alternative option..??

    DisAgree [4] Agree [7] Reply Report Abuse

  • Ismail, Moodbidri

    Tue, Jan 10 2017

    I heard and read many news about surveys and appeals from NRIs, who are in Riyadh. Still there is no direct flight between Riyadh and Mangalore.

    DisAgree Agree [5] Reply Report Abuse

  • roshan, Mumbai

    Tue, Jan 10 2017

    YOU CAN TAKE A FLIGHT FROM DAMMAM TO MANGLORE..RIYADH MANGLORE FLIGHT IS MARICHIKE SINCE LAST 6 YEARS.

    DisAgree [1] Agree [2] Reply Report Abuse

  • Rjcn, Mumbai/Mangalore

    Mon, Jan 09 2017

    I am happy finally people talking about Air India. Maharaja Jai Hind.

    DisAgree [7] Agree [35] Reply Report Abuse

  • Aubb, Kuwait

    Thu, Jan 12 2017


    Air India, the 3rd worst Air line of the world..??

    DisAgree Agree [1] Reply Report Abuse

  • HENRY MISQUITH, Bahrain

    Mon, Jan 09 2017

    Jet Airlines has lost credibility! It is in news for all wrong reasons. AI Express new flight is better than earlier aircraft.

    DisAgree [3] Agree [36] Reply Report Abuse

  • Zeitgeist, Mangalore

    Tue, Jan 10 2017

    HENRY MISQUITH,

    You probably fly from Bahrain to Mangalore . so you dont have any options other than to praise AIE

    DisAgree [7] Agree [4] Reply Report Abuse

  • Jossey Saldanha, Mumbai

    Mon, Jan 09 2017

    Thank God they are not flying to USA ...

    DisAgree [26] Agree [12] Reply Report Abuse

  • Jagdish, Mumbai.UAE

    Mon, Jan 09 2017

    Fully agree with Mr. Roshan Dsouza..On time and convienient

    DisAgree [1] Agree [11] Reply Report Abuse

  • Shawn Noronha, Mangalore / Delhi

    Mon, Jan 09 2017

    The aircraft freed from this route will now be used on the first Mangalore - New Delhi non-stop route w.e.f Jan 15th (9W763 and 9W764)

    DisAgree [2] Agree [14] Reply Report Abuse

  • Prashanth, Udupi

    Mon, Jan 09 2017

    But i dont think this route will continue for long. Its difficult to get passengers to DEL on daily flight.

    DisAgree [2] Agree [15] Reply Report Abuse

  • Shawn Noronha, Mangalore / Delhi

    Tue, Jan 10 2017

    Not really. There are lot of medical students studying in Mangalore from various cities in the north like Chandigarh, Patna etc. Plus there are people who need to travel abroad too.
    Until now, Mumbai or Bangalore were the only available transit points. This new routing option via Delhi will reduce a lot of pressure, especially on the Mangalore-Mumbai flights, which are full almost daily.

    Also, it makes traveling home to Mangalore much more convenient and cheaper for me :)

    DisAgree [1] Agree [5] Reply Report Abuse

  • Rohan Dsouza, Dubai

    Mon, Jan 09 2017

    Dear passengers, I suggest do not take JET flights iether to dubai or sharjah , offlate service has been very very bad. We have seen many cancellations. Dubai - Mangalore early flight delay every day!
    best way to travel is Air India Express, perfect timing, reasonable service, easy access in terminal 2, and now they have introduced brand new aircraft..i bet there is no match of service to AI express atleast Mangalore - Dubai route is concerned...

    DisAgree [4] Agree [81] Reply Report Abuse

  • alwyn, mangalore/dubai

    Mon, Jan 09 2017

    How is SPICEJET service. can anyone comment please.

    DisAgree [1] Agree [20] Reply Report Abuse

  • Agnello, Mangalore

    Mon, Jan 09 2017

    Flight is good but other services are bad.
    Everything is money with them. Any extra hand baggage is charged 60 Aed just before you get into the flight.
    SpiceJet security is very touch even red chilly is not allowed in luggage.
    After the security check again spice security personal checks every person.

    Better is air India express.

    DisAgree [2] Agree [28] Reply Report Abuse

  • veera pinto, mangalore

    Mon, Jan 09 2017

    Dhs 600 return flight mlore/dxb what you expect..buffet dinner. this is the best fare. Who in the air allow red chillis in the baggage. common sense. we never satisfy anything...always comments even we get free tickets from the company and still go in budget airways. Guys just enjoy and thank for the best offers.

    DisAgree [6] Agree [52] Report Abuse

  • Amigo , Mangalore

    Mon, Jan 09 2017

    Even Mangalore-Kuwait via Bahrain service of Air India X press also far better than any other flights via Bombay also vice versa.

    DisAgree Agree [30] Reply Report Abuse

  • Jaidev, Mangalore

    Mon, Jan 09 2017

    I agree, Jet is not good these days and I was really amazed about Air India express flight from DXB. Brand new aircraft, on time departure. Food is a let down.. but that is fine !!!!

    DisAgree [3] Agree [35] Reply Report Abuse

  • Pradeep, Mangalore

    Mon, Jan 09 2017

    I was in middle east and have traveled on Jet Airways several times. The service they offered 10 years back was excellent. Now they are worst compared to any other Indian Airlines. After Air Pegasus stopped flying Mangalore -Bangalore sector, their tickets on this sector are expensive than that of Middle East Sector. Last week I took a flight form BLR to Delhi, flight was delayed for 4 hours, there was no apology from the airline. The Airline staff at DEL Airport were so rude to even Premiere class passengers, I don't know what happens to economy class passengers. People working in middle east should look for other airlines.

    DisAgree Agree [29] Reply Report Abuse


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