Daijiworld Media Network - Mangaluru (MS)

Mangaluru, Jun 7: District-in-charge minister Kota Srinivas Poojary has instructed the Mescom officials concerned to respond quickly to the issue of high amounts in electricity bills highlighted by the general public.

The minister held a high-level meeting in this regard in the office of the deputy commissioner on Saturday, June 6.

Poojary further said, "As the bill is for the months of March and April, the amount is more. But citizens are complaining that the unit rate is also more.

"Mescom officials should conduct a meeting with the public and hear their woes. They should also respond to the public through social media and helplines. In addition, Mescom should also allow public to pay bill in instalments," he said.

Snehal R, MD of Mescom said, "We have issued the bills at the specified rate to our consumers. There is no mistake in that. We have not added even the interest on it. If the amount mentioned is more, the same will be adjusted in the next bill. The bill amount can also be paid in instalments. Any complaint can be resolved by meeting the officials of the respective Mescom subdivisions. In addition, compalint can also be raised by contacting the helpline number 1912 or WhatsApp number 9483041912."