Udupi: Complaint against bank for clearing stolen, tampered NRI cheque


Udupi: Complaint against bank for clearing stolen, tampered NRI cheque

Daijiworld Media Network - Udupi

Udupi, Nov 12: A complaint has been lodged against Canara Bank alleging that the bank transferred an amount much more than what was mentioned in the cheque, causing a loss of nearly Rs 2 lac. It is also alleged that the cheque was stolen and tampered with.

Abu Dhabi based businessman Robert Saldanha had sent an NRI crossed cheque of Rs 18,000, dated September 18 and drawn on Canara Bank Shirva branch, to his mother Cecilia Saldanha who resides in Shirva. He had sent the cheque by post.

However, Cecilia did not receive the cheque and hence she made enquiries at Canara Bank.

It came to light that the cheque was stolen in the post office and given to encash in Vijay Bank Padubidri branch. The Vijaya Bank officials forwarded it to Canara Bank NRI branch at Court Road for further action. The Canara Bank then deposited the amount in the bank account of HD Films in Mumbai Vijaya Bank Bhayandar branch.

It is alleged that though Robert had sent a cheque of Rs 18,000, the amount drawn was Rs 1,80,000, which means that the cheque may have been tampered with by adding a '0', after it was stolen at the post office. However, the officials seemed to have overlooked the fact the amount mentioned in words was different from the one in numerals, and also, the beneficiary was not Cecilia but HD Films in Mumbai.

In this regard, Cecilia has filed a complaint in Udupi police station.

  

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Comment on this article

  • Rita, Germany

    Wed, Nov 13 2013

    It is not always the bank employees but many times are negligent . I too once had a bad experience with the bank. Since my husband had a locker in my Absence, later I too gave a concent with Manager personally. Two years later I wanted to open locker to take out important papers and Gold bank refused saying I have no right. The paper was not there .lost.had to get a written consent from my husband per post!They didnt find it. So later we closed account there.But postman also is not reliable sometimes. Mostly during Christmas times or Substitutes come many times with thier own interest.Hana Kandare Hena bai biduthade.

    DisAgree Agree [2] Reply Report Abuse

  • Kiran, ujire/mangalore

    Wed, Nov 13 2013

    I had a similar situation, some years ago. I had sent RS 80,000/- cheque through the post to my dad from Dubai to India. and the cheque did not reach dad for couple of weeks. Then my bank manager called my home saying someone tried to en cash my cheque in Mumbai. where as I din't had any transactions with Mumbai in my entire transaction history. I appreciate the bank manager of SBI bank Mangalore for taking initiative and confirming the transaction, which turned out to be a fraud. I am sure there is some big racket going on in our Indian post office and it needs to be investigated. I am thankful to the bank manager who ON TIME stopped the transaction and saved me my money. (SBI PBB BRANCH - Mangalore)

    DisAgree Agree [3] Reply Report Abuse

  • smitha, udupi/kuwait

    Tue, Nov 12 2013

    A similar instance happened on 4th nov 2013, My friend had a visa electron card issued from Burgan Bank, HO, Kuwait, where as someone has withdrawn from ICICI bank Chennai, india in indian rupees with an equivalent amount of 150 kwd in 3 consecutive transactions
    Whereas the card holder is in Kuwait and the card is with him. He is very lucky that he had a balance of 150 Kuwaiti Dinar in his account. Now a days lot of fraud takes place. Be careful when u send cheque pls cross it and if possible pls write beneath name along with his/her account number.

    DisAgree Agree [3] Reply Report Abuse

  • Ronald D, Udupi

    Tue, Nov 12 2013

    Do you mean to say people should not trust and use age old trusted Postal Dept!!!?? In that case urges Govt to close postal dept if not safe!!!!???

    DisAgree [1] Agree Reply Report Abuse

  • RSRB, Kundapura / KSA

    Tue, Nov 12 2013

    Dear Daiji Readers,

    My friend was communicating with the bank by e-mail. Fraudsters spammed his e-mail and sent mail to the bank (through spammed mail ID), instructing the bank to transfer the amount to an account in Manipur, which belong to the fraudster.

    The bank unfortunately got duped by the SPAM mail & transferred the amount. Now my friend is following up with a bank for his money from last 6 months, but still bank is doing an investigation.

    So be careful about e-mailing to the bank. Whenever you register the e-mail with the bank, get an undertaking from the bank that debits from the bank to be done only after ensuring the e-mail's genuinity through telephonic confirmation from the account holder and also from his mandate holder (if NRI). Let the bank do the telephone from its landline, so that it can cross checked from telephone service provider.

    In the above case, my friend really surprised that the e-mail he registered to bank with this particular bank. How the fraudster could know this e-mail ID? So, he is doubting the insider's hand. Whatever is the case, ensure that whenever you do e-mail banking, instruct the bank manager that every e-mail to be reconfirmed verbally through telephone with account holders and mandate holder (if you are NRI)

    DisAgree Agree [7] Reply Report Abuse

  • Anthony Lobo, Mangalore

    Tue, Nov 12 2013

    My bank (Corp bank, Mumbai) never accepts email or telephone transfer. Still asks for fax or scan instruction.

    DisAgree [1] Agree [4] Reply Report Abuse

  • RSRB, Kundapura / KSA

    Wed, Nov 13 2013

    Dear Mr. Anthony Lobo, Mangalore,

    If the bank considers the scanned letter through e-mail, again be careful that your signature might have been "copy-pasted" into the scanned copy. It is easy to get your signature from anywhere like your passport copy or if the bank insider hand is involved, they might lift your signature from specimen signature itself and handover the same to frauds. bank may be reputed, but one bad employee in the bank is sufficient to loot the money of customer.

    DisAgree Agree [5] Reply Report Abuse

  • valerian rodrigues, ujire

    Tue, Nov 12 2013

    SHOULD BE CAREFULL WHEN CHEQUES GIVEN OTHERS. I EXEPT THIS CASE BUT SOMEBODY GIVES THE CHEQUE AND THEREAFTER DENAYING THE ISSUANCE OF THE CHEQUE.

    DisAgree Agree [1] Reply Report Abuse

  • RTN MICHAEL MATHIAS SHIRVA ROTARY, PILAR SHIRVA

    Tue, Nov 12 2013

    very bad . too many cheaters are here

    DisAgree [1] Agree [12] Reply Report Abuse

  • Lancy Pinto, Mangalore

    Tue, Nov 12 2013

    Against proper identification/obtain copy of ID and the concept of "First Payee's A/C only" need to be understood & followed by banks.

    DisAgree [2] Agree [8] Reply Report Abuse

  • stan, dubai

    Tue, Nov 12 2013

    When amount is credited to another account means Bank has identified the second beneficiary. The bank can pay to the second beneficiary after getting the proper endorsement on back side of cheque.

    DisAgree [1] Agree [4] Reply Report Abuse

  • Blaan Mendonca, USA

    Tue, Nov 12 2013

    First of all it is a federal crime to open someone else's letter without a prior approval of the recipient.

    How can the banker accept a check when the words do not match with the numbers. Rs 18,000 will be written as Eighteen Thousand only/- and Rs 1,80,000 will be written as One Lakh Eighty Thousand Only. There will be a coma after 1. It is logic. The bank official was so stupid that he did not even read the check. He just saw the numbers and approved it to cash it. I am sure there is a conman inside the post office who has a link in Mumbai who is able to clear the check. Ghol Maal Hey Bhai Ghol Maal Hey. Hera Pheri, and then Phir Hera Pheri.

    DisAgree [2] Agree [8] Reply Report Abuse

  • stan, dubai

    Tue, Nov 12 2013

    Paying bank would have returned the cheque with the reason amount in words and figures differs but paying bank will not check beneficiary name it is collecting banks responsibility.

    DisAgree [1] Agree [3] Report Abuse

  • Blaan Mendonca, USA

    Wed, Nov 13 2013

    Stan,
    Paying bank will not check beneficiary name it is collecting bank's responsibility.

    According to you the Paying Bank will not read the cheque amount are they blind. This is gross negligence and irresponsibility. Do you think the collecting bank will keep quiet and say good job for not looking into the words written on the Cheque or Draft. It is the responsibility of both the banks.

    That is why Indian Currency is loosing its value because of Gross negligence of the bankers who do not care to look into the matter. It is a corrupt and blame game. Someone has to stop the payment and stop this fraud banking system.

    This is a little story about four people named Everybody, Somebody, Anybody, and Nobody.

    There was an important job to be done and Everybody was sure that Somebody would do it.

    Anybody could have done it, but Nobody did it.

    Somebody got angry about that because it was Everybody's job.

    Everybody thought that Anybody could do it, but Nobody realized that Everybody wouldn't do it.

    It ended up that Everybody blamed Somebody when Nobody did what Anybody could have done

    DisAgree [1] Agree [2] Reply Report Abuse

  • Blaan Mendonca, USA

    Wed, Nov 13 2013

    Cheque can be a bearer cheque which means that whoever is the bearer of the cheque will be paid the amount stated in the cheque. If the cheque is lost, anyone who finds it becomes the bearer and can get the money. So if you want to avoid losing the money, you can ensure the cheque by crossing it i.e. two lines are drawn on the left top corner of the cheque. Once the cheque is crossed, the amount will be credited to the account of the payee's name mentioned in the cheque and no cash will be given against the cheque. This is to ensure that your money goes to the right person and is a safety measure

    DisAgree [1] Agree [1] Reply Report Abuse

  • stan, dubai

    Wed, Nov 13 2013

    First of all you must know Banking. If the cheque is presented at the counter, then the bank will see whether it is cash cheque or crossed cheque. If it is crossed, it should be presented through other bank. If the cheque is crossed the presenting bank must see it is going to beneficiary name and the paying bank must see correct amount is claimed. It is not a responsibility of the paying bank that it is going to correct beneficiary so I told that paying bank is only responsible for amount in words and figure matches and if its crossed that the cheque is presented through other Bank. Please note that I worked about 40 years in international Bank and I am not giving reply on personal interest and I am just telling International Banking practice.

    DisAgree Agree Report Abuse

  • JNB, Bejai

    Tue, Nov 12 2013

    While writing a cheque please keep a carbon paper behind facing the back side of the cheque.
    Any tempering can be traced easily.
    When you send a cheque to nominated person always Cross at the top-left corner and mention"A/C Payye". If you know the A/C number please write that too next to cheque since you're sending regularly and to know person.
    No Temper can be done at any cost. Only they can destroy the cheque that's all.

    DisAgree Agree [15] Reply Report Abuse

  • Vijay, Yedapadavu

    Tue, Nov 12 2013

    Me too victim of similar scan. Cheques sent in post issued to my family members were forged and credited to Tirupati Fashion in Ahmedabad. My account was with Canara Bank, Thenka Yedapadav Branch.

    DisAgree Agree [5] Reply Report Abuse

  • kumar, Moodbidri/Dubai

    Tue, Nov 12 2013

    Surprisingly, similar incident happened to me as well in 2 months back. That too in Bhaynder, Mumbai.

    I had sent Cheques issued in the name of LIC OF INDIA, and it has been forged name and withdrawn Rs.3Lakhs illegally thru CBI Bank, Bhaynder Branch, Mumbai.

    I'm an Account holder in SBI , Moodbidri. How, the banks can release the fund without authenticating the details ?????.

    Still the investigation going on.

    DisAgree Agree [9] Reply Report Abuse

  • sathish shetty, Hong kong

    Tue, Nov 12 2013

    As a ex banker I am of the following 2 opinion on the possibility

    1) Mr.Saldanha might have by oversight or in a hurry left the column PAYEE and the column where the amount in figures to write BLANK, and not crossed the cheque A/C PAYEE and also not strike the word bearer.

    2. Mr.Saldanha must have complied all the missing items above but the cheque was lifted from the post office in connivance with post man and materially altered by the fraudster and able to encash through a bank.

    Suggestion :Mr.Saldanha has to prove that he has sent the cheque by taking all precautions such as marking a/c payee, writing the payee name and also striking the word bearer and properly filling the column, payee, amount in words and figures. For this he should have a copy of the cheque he sent to also ask for a copy of the cheque from the bank. File letter of complaint to the bank and if necessary to a police. If the actual position is above NO.1 then difficult to get back the money . If the position is No.2, then it is purely negligence of the bank and bank have to reimburse the amount immediately along with any other possible claim from the account holder.

    DisAgree [1] Agree [9] Reply Report Abuse

  • Mark, Udyavara

    Tue, Nov 12 2013

    These are very well co-ordinated nexus. Often they are from the trusted entities like in this case the postal dept officials colluding with the goons.

    It is easy to trace back if police or CID really want to punish the culprits.

    Further, our penal code which often is non-transparent for common man to understand, like the one for "bounced cheques" which requires so many legal errands and stop-overs at legal offices, just another big loop-hole for fraudsters to flourish!

    DisAgree Agree [2] Reply Report Abuse

  • Vincent Rodrigues, Katapadi/Bangalore

    Tue, Nov 12 2013

    On the face of this case, it looks the negligence on the part of Canara Bank while passing the cheque for a higher amount. Since we don't have the full details of this transaction hope justice is done to the aggrieved party. Thanq.

    DisAgree Agree Reply Report Abuse

  • Uday Shetty, Shirva/Doha

    Tue, Nov 12 2013

    I think members of the fraud gang reading Daijiworld. If we can trace the IP address of disagree on the comments we can get some clue about them.......

    DisAgree [4] Agree [5] Reply Report Abuse

  • jr,

    Tue, Nov 12 2013

    MANAGER OF CANARA BANK SHIRVA SHOULD CLEAR PROBLEM TO ALL THE CONCERNED IN GENERAL AND PUBLIC IN PARTICULAR SINCE THIS IS NOT THE FIRST CASE IN SHIRVA BR. TO SAY ANY EXCUSE AND PUBLIC CONFIDENCE IN CANARA BANK IS OF IMPORTANCE.

    DisAgree Agree [2] Reply Report Abuse

  • Melwyn Noronha, Mangalore India

    Tue, Nov 12 2013

    This man must have sent a blank cheque by writing only the figure 18000 which has made the cheaters easy to cheat...., the banks dont check thoroughly for crossed a/c payee cheques.......

    DisAgree Agree Reply Report Abuse

  • P Shetty, Mumbai

    Tue, Nov 12 2013

    Smallest of the small banks are also having stringent Fraud Control & an Audit Team in place.
    Any fraud or loss to the bank which is above Rs. 1 Lakh needs to be reported to RBI.
    I am not saying that Bank Staffs don't do fraud. If they done some fraud, it takes years to find out such frauds.
    Don't be panic if some fraud happens to your account. Bank is completely responsible for such cases and they will refund your money after investigation.
    There is a organized escalation matrix if you haven't received on time.
    Believe me "IT IS VERY STRICT". The reason for strictness is, Bank is in the business of TRUST. If a customer loses trust, bank will not exist anymore.
    Touchwood, Indian Banking operation is so strong, even in the worst recession period no India banks shut its shop.

    DisAgree Agree [2] Reply Report Abuse

  • GANESH, MUSCAT

    Tue, Nov 12 2013

    It is surprising why the businessman having come to know the cheque was not received by his mother , did not inform the bank to stop payment of the cheque?. If the amount was altered fraudulently bank will have to refund the money to the depositor. The collecting bank, viz Vijaya Bank is primarily responsible to ensure that the money goes to the intended payee and in this case unless the payees name also was altered , vijaya bank should not have collected the cheque for that company. However the beneficiary will have to be proceeded against for recovery of amount.
    When something happens blame game starts . In this case all are at fault - customer who did not inform the bank about loss of chque, collecting and paying banks

    DisAgree Agree Reply Report Abuse

  • Navin, Kundapur

    Tue, Nov 12 2013

    Beware – I had experience with this Canara Bank, which I transferred money to Mumbai that was reached after making inquiry with the Bank people.

    DisAgree [1] Agree Reply Report Abuse

  • Uday Shetty, Shirva/Doha

    Tue, Nov 12 2013

    For sure this is not a single such incident. As involvement of bank officials, post office employees and scam operators from other city like Mumbai involved.

    A thorough investigation by the CID is required to bring back the confidence of people in this system. Request Daijiworld to keep us d on the progress on this case.

    DisAgree [2] Agree [38] Reply Report Abuse

  • Aubb, Kuwait

    Tue, Nov 12 2013

    @Uday Shetty,Shirva

    a considerable sum was debited by some cunning employee and credited to someone, with the intention of helping him as overdraft by Corp. Bank, Founder's Branch , Udupi, without my consent, which I came to know very late.

    However the then manager paid the sum with appropriate interest when i confronted him.

    Folks, keep tract of all your bank transactions at all times.

    DisAgree Agree [3] Reply Report Abuse

  • rajesh/bahrain/vamanjoor, vamanjoor

    Tue, Nov 12 2013

    pls be aware of all transactions, its not only nre/nro account. banks always do this, let me tell you, this has happened to my mother, when she had to withdraw fixed deposit, prematurely, one percent had been deducted, then 2012 rbi norms, however, when the credited to my account, there was a difference of 16 days ,interest not paid, so during my holidays ,went and spoke to manger, and he then refunded my money after checking in the system, and credited 16 days interest, however just to keep all my friends, informed, when i did a sting operation in a week, i came to know, all the surplus money,bank branch,keeps aside,and at the end of the year,the bank takes a cut,and rest is shared with the staff bonuses.this is a classic example,as we depend on our mothers,and guys at the branch take us for a ride,this is awareness to all of us,be calculative with the banking system,and not to rely bank mangers.they throw peanuts,at us,and get carrot for their benefit of our hard earned money earned

    DisAgree [4] Agree [39] Reply Report Abuse

  • Ronald D, Udupi

    Tue, Nov 12 2013

    Recently one old British man who spent time in India several decades ago told me that the Postal Dept in India is still non corrupt and most honest and humble organization! Above incident could be an exception.
    Take a final beneficiary of this cheque (HD Films) to task...truth may come out!

    DisAgree [3] Agree [25] Reply Report Abuse

  • R.Bhandarkar, M'lore

    Tue, Nov 12 2013

    HD Films Mumbai-Yep!
    'HALKAT DHONGEE' Films &Canara Bank Combine....

    DisAgree [2] Agree [36] Reply Report Abuse

  • vikram, Dubai

    Tue, Nov 12 2013

    This is really a very strange bank not only overlooked but also acted very irresponsibly... Cheque beneficiary name is Cecilia & amount drawn by HD Films in Mumbai ???

    DisAgree [2] Agree [16] Reply Report Abuse

  • Lavin Noronha, Paladka

    Tue, Nov 12 2013

    Take concerned bank staff to task and teach them numbering system both numerals and words in jail. Lol

    DisAgree Agree [26] Reply Report Abuse

  • Amin Bhoja, Patte / Riyadh

    Tue, Nov 12 2013

    It is very unusual that the Canara Bank transferred money with differed amount. Cheque under process will change many hands for clearance is looks bit surprise no one noticed it's discrepancies. The said action is with someone's knowledge and involvement within bank itself ..... sure a question to the bank itself!!!.

    DisAgree [1] Agree [33] Reply Report Abuse

  • JOHN R LOBO, Kaikamba/Dubai

    Tue, Nov 12 2013

    Why this biz man used old and unsecured system...???? He would have send through wire transfer from Exchange to Bank which is best and more secure...

    DisAgree [25] Agree [25] Reply Report Abuse

  • JNB, Bejai

    Tue, Nov 12 2013

    The present age is 'Wireless' transactions...

    DisAgree Agree [5] Reply Report Abuse

  • stan, dubai

    Tue, Nov 12 2013

    If the cheque is crossed and favoring Cecilia saldhana than Bank is responsible for wrong payment.
    1. Cheque is crossed and asked by the issuer to pay Rs 18000/- to the beneficiary only (payees account).
    2. Amount in words and figure must be verified. If the figure written Rs 180000 and words it is Rs18000/- than bank is in fault as bank would have returned cheque with the reason AMOUNT IN WORDS AND FIGURES DIFFERS. ( As per banking law Bank got right to pay money only amount in words-in its discretion

    DisAgree Agree [38] Reply Report Abuse

  • Sachidanand Shetty, Mundkur/Dubai

    Tue, Nov 12 2013

    Since I have NRE/SB Accounts in Canara Bank Udupi Court Road Branch, I know them very well and they are very stringent while checking the documents. It means without the co-operation from Bank Officials it is not at all possible to pass the cheque since it’s contains so many loopholes

    DisAgree [2] Agree [46] Reply Report Abuse

  • Hary, Kudla/Dubai

    Tue, Nov 12 2013

    Very interesting situation.

    I too sent a cheque to my relatives in Shirva some time back. It didn't reach them, so I alerted the bank by email.
    Next week, the check was came to Canara Bank via a Bank from Padubidri and the account to which the amount was supposed to be deposited was in Wagle Estate, Thane Mumbai.

    Luckily, since I had alerted Canara Bank they had rejected it.

    I am sure there is a Nexus. Will our Shirva police spend time on this?

    DisAgree [1] Agree [59] Reply Report Abuse

  • KRPrabhu, Mangalore/Bangalore

    Tue, Nov 12 2013

    Dear Hary,Your this information alone should help the police investigation to bust the modus operandi of fraudulent transactions.

    DisAgree [2] Agree [35] Reply Report Abuse

  • simple, Bangalore

    Tue, Nov 12 2013

    Harry, Kudla\Dubai

    Very strange. Although you had informed Canara Bank in advance, when the cheque was presented to them by someone else, why they only rejected it?
    They should have called the police to take custody of the person who presented the cheque or if it was through an account then Canara Bank should have informed the police, as well as you, for immediate action.
    Someone in the Bank itself is with that nexus as the other cheque has to be passed by two officials as the amount is more than a lac.
    Police should catch the persons passed the cheque for payment.

    I suggest you to make enquiry in this regard with the bank.

    DisAgree Agree [11] Reply Report Abuse


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Title: Udupi: Complaint against bank for clearing stolen, tampered NRI cheque



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