Irate passengers demand DGCA probe after IndiGo flight diversion at MIA

Bengaluru, May 26 (IANS): Irate passengers have demanded an investigation by civil aviation regulator DGCA following inconvenience suffered by them due to the cancellation of IndiGo's Mangaluru-Bengaluru flight at the Mangaluru International Airport.

The Bengaluru-bound flight was diverted to Dubai on Thursday morning following grounding of the Dubai-bound Indigo flight after a bird hit.

Academician and Lokniti Network's national Coordinator Sandeep Shastri, in a social media post, said that "the flight was cancelled as Indigo needed the aircraft to service an international flight and they call it the hopelessly vague operational issue.

"Request Hon'ble Minister, DGCA to initiate an investigation, over a 100 domestic passengers were inconvenienced with no compensation."

"My in-laws aged in their 80s and traveling on wheelchairs received shoddy treatment from Indigo. Their flight to 6E5357 was cancelled 20 minutes before departure. No help or support. I had to get them on the evening flight and book a hotel."

He had urged the IndiGo authorities, Civil Aviation Minister Jyotiraditya Scindia, and the DGCA to look into the matter.

Major tragedy was averted at the Mangaluru International Airport when the Dubai-bound Indigo flight suffered a bird hit while taking off on Thursday. According to sources at the airport, the incident happened at 8.30 a.m. and caused panic among the passengers.

However, as per an official statement, "as far as the incident per se is concerned, 6E 1467 IXE-DXB (8.25 a.m. departure) suffered a bird hit as it entered the runway from taxiway. The pilot informed the ATC and returned to the apron at 8.30 a.m.

"The 160 passengers were deplaned and the aircraft was declared aircraft on ground (AOG) for a thorough engineering inspection. These passengers were later accommodated on another IndiGo aircraft that had arrived from Bengaluru.

"The rescheduled Dubai flight left at 11.05 a.m.. IndiGo has made alternate travel arrangements for the 165 passengers who were scheduled to fly to Bengaluru on flight 6E 5347 (scheduled departure at 9.10 a.m.). There was no panic as reported in a section of the media."



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Comment on this article

  • nitin, mangalore

    Sat, May 27 2023

    When will the price war end. When will the fixed rate system be back?

    DisAgree Agree [8] Reply Report Abuse

  • Avi, Bajpe

    Sat, May 27 2023

    @nitin Wnen the price war end? With Adani increasing user development fee multi fold, and Go First going down the drain, price war will intensify further. And with the Government not ready to reduce the taxes on aviation fuel, which is a major burden on the operating cost, there is no hope of softening of the prices in the near future.

    DisAgree Agree [12] Reply Report Abuse

  • Jossey Saldanha, Raheja Waterfront

    Fri, May 26 2023

    MIA needs to operate Bullock Carts ...

    DisAgree [8] Agree [26] Reply Report Abuse

  • Richard, India

    Fri, May 26 2023

    I always prefer Air India, they are not so greedy and are generous when it comes to luggage. People flying Indigo always end up paying extra on baggage because normally you always carry baggage above 15 KG.

    DisAgree [4] Agree [17] Reply Report Abuse

  • Rita, Germany

    Sat, May 27 2023

    Richard India ,dont be so sure about AI.they can be as greedy and tough by cashing for even gramm too.

    DisAgree Agree [8] Reply Report Abuse

  • NM Prabhu, KIREM/Dubai

    Sat, May 27 2023

    You have not flown on Airindia Express to the Gulf countries.....luggage and handbags are weighed to the last gram and you have to pay extra ..they treat you like a beggar at the counter...

    DisAgree Agree [18] Reply Report Abuse

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