Daijiworld Media Network – Mangaluru (MS)
Mangaluru, Dec 31: The consumer forum of Dakshina Kannada district has ordered a private bus operator and the Red Bus app to compensate a passenger with Rs 1.29 lac after she suffered a bed bug bite while traveling from Mangaluru to Bengaluru.
The incident occurred on a Sea Bird bus, where Deepika Suvarna, who had booked her ticket through the Red Bus app, endured bed bug bites during her journey. She was traveling with her husband, Shobharaj Pavoor, to participate in the renowned TV show Raja Rani. The discomfort caused by the bites hampered her preparation for the show, leading to deductions in her payment for the reality show.
Deepika filed a complaint against Sea Bird Travels and Red Bus with the consumer court. After conducting an inquiry, the court ordered the bus operator and the app to jointly pay Rs 1 lac as compensation, Rs 18,650 as a fine, Rs 850 as a ticket refund, and Rs 10,000 towards legal expenses.
Advocate Chidananda Kedilaya represented the complainant in the case.