Trai asks Reliance Jio to withdraw 3-month complimentary offer


New Delhi, Apr 7 (PTI): Telecom regulator Trai today ordered Mukesh Ambani-led Reliance Jio to withdraw the three-month 'complimentary' offer of unlimited data usage and free calls on payment of a minimum Rs 303.

The order came days after Jio announced that it has clocked 72 million paid users and is extending its one-time Rs 99 payment membership programme Prime for 15 more days till April 15.

Reliance Jio said it accepts Trai's decision and is in the process of "fully complying" with the regulator's advice.

Trai had previously found nothing wrong with its extended promotional offers of free data and voice that had helped Jio clock 100 million customers. Of these at least 72 million opted for paid services.

Jio, which is known for its disruptive offers and services, said it will be "withdrawing the 3 months complimentary benefits of JIO Summer Surprise as soon as operationally feasible, over the next few days".

"However, all customers who have subscribed to JIO SUMMER SURPRISE offer prior to its discontinuation will remain eligible for the offer," the company said in a statement.

On March 31, the company said all Prime members who subscribe to higher value plans (Rs 303 and above) will enjoy complimentary services for three months and that subscribers will only be charged for services from July. The company has said that the Prime offer will continue till April 15.

"Under JIO summer Surprise, all Jio Prime members making their first recharge payment of Rs 303 (or higher) plans got 3 months complimentary services in addition to the benefits of their purchased plan. Today, TRAI has advised Jio to withdraw the 3 months complimentary benefits of JIO SUMMER SURPRISE," Jio said.

  

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Comment on this article

  • rahul, mangalore

    Fri, Apr 07 2017

    Digital India.. Airtel only made ppl fools and people still barking.. Only after JIO did these looters come with low monthly price.. Good to see you JIO everywhere including all teams jersey in IPL as well.. Growing big and fast.. Digital India..Make in India...

    DisAgree Agree Reply Report Abuse

  • j.anata, Mangaluru / Bengaluru

    Fri, Apr 07 2017

    Jio made telecom affordable! Until Jio, telco companies fleeced you and me!

    DisAgree [3] Agree [4] Reply Report Abuse

  • Jossey Saldanha, Mumbai

    Fri, Apr 07 2017

    You cannot fool with all the people all the time ...

    DisAgree [4] Agree [3] Reply Report Abuse

  • Emi, Brighton

    Fri, Apr 07 2017

    JIO OR MARO. BUT AIRTEL IS THE BEST.

    AIRTEL IS FOR BUSINESS CLASS. JIO IS FOR ECONOMY. CLASS

    DisAgree [10] Agree [4] Reply Report Abuse

  • Sampath, Mlore/ Blore

    Fri, Apr 07 2017

    Airtel was known for cutting the money (prepaid), without proper explanation. Thier customer service is at its worst. Only giving blunt and adamant replies. After Jio offer. How come so many offers from the other mobile companies came. So till then they were swindling our money.

    DisAgree Agree [8] Reply Report Abuse

  • Amith, USA

    Fri, Apr 07 2017

    But both are LOOTERAs. Regarding Airtel, they only subscribe something for the customer without your consent and start deducting where as Ambanis will give everything free in initial stage, once they NETED certain number of customers, they start sending bills amounting in thousands if the customer failed to pay the bills then their BOUNCERS will come to your doorstep.

    DisAgree [3] Agree [1] Reply Report Abuse

  • Logical Indian, Kudla

    Fri, Apr 07 2017

    @Easy Installment.. Can you let me know, where you can buy this ALL TIME CAPS LOCK ON keyboard??

    DisAgree Agree Reply Report Abuse

  • Indian teenager, Mangalore

    Sat, Apr 08 2017

    Paying 250rs for 1 GB per MONTH in Airtel , than paying 303 for 1 GB per DAY is foolishness buddy, not class.

    DisAgree Agree Reply Report Abuse


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