Updated

Mumbai, May 11 (PTI): The largest lender State Bank of India will introduce new facility that would enable withdrawal of cash through ATMs using the bank's mobile wallet.

However, the bank will charge Rs 25 on every cash withdrawal from the mobile wallet via ATMs.

Meanwhile, the SBI has denied media reports that it has increased service charges to Rs 25 on regular ATM transactions.

"The service charge on cash withdrawal from ATMs has not been changed for normal savings accounts," SBI MD (national banking) Rajnish Kumar told PTI.

"If a customer has money in SBI Buddy, our mobile wallet, he can now withdraw that money through ATMs. Also, now customer can deposit cash or withdraw cash through business correspondent (BC) from or into our mobile wallet. These facilities were not available earlier," Kumar added.

For cash deposit of up to Rs 1,000 into its mobile wallet through business correspondents, the bank will levy a service charge of 0.25 per cent (minimum Rs 2 and maximum Rs 8) plus service tax.

For cash withdrawal of up to Rs 2,000 from SBI Buddy through business correspondents, the service charges will be 2.50 per cent of the transaction value (minimum of Rs 6) in addition to service tax.

The service charges will be effective from June 1, 2017, Kumar said.

The bank levies a service charge of 3 per cent plus service tax using immediate payment service (IMPS) for fund transfer through SBI Buddy to bank account.

On the media reports about the bank hiking ATM charges to Rs 25, Kumar clarified that cash withdrawals from ATMs has not been changed for normal savings accounts and that there was some errors in the circular earlier.

A corrected circular will be issued soon, he added.

Earlier Report

Thiruvananthapuram, May 11 (IANS): A public outcry erupted in Kerala after the State Bank of India (SBI) announced that charges would be levied on all cash withdrawals from its ATMs from June onward.

The bank's new order states that every time a SBI customer withdraws cash from an ATM a charge of Rs 25 would be levied and charges would also be levied for exchange of old and sullied notes above Rs 5,000.

"This is outrageous and the central government is cheating the people. Ever since the demonetisation began, the Centre has been bullying people. This is going to be taken up in and out of parliament very strongly," said CPI-M Lok Sabha member M.B. Rajesh.

Popular film personality Shobi Thilakan called it an "anti-people policy of the Centre".

"The SBI has turned out to be worse than the local money lenders and is out to fleece the common man. There has to be a public outcry against this new policy," said Thilakan.

Customers spotted in front of an SBI ATM here also expressed anger.

"The Centre has cheated people and it has to be seen from the perspective that they did this very tactfully because Kerala's own bank (State Bank of Travancore) has been merged with the SBI. The people who banked with SBT have now become SBI customers and now they are at the receiving end," said a retired teacher, after withdrawing money from the ATM.

Another angry SBI customer from Kottayam said barring the lone Bharatiya Janata Party (BJP) legislator in the 141 member Kerala assembly, all others strongly opposed the merger and passed a resolution to this effect.

"This was bound to happen and these are measures to pick the pockets poor people. We wish to know what the state BJP leaders have to say on this. There should be mass protest in Kerala against the SBI," said the angry SBI account holder.

Of the 880 SBT branches in Kerala, more than 400 were closed and at present there are over 800 SBI branches in the state.