USA: ‘JetPrivilege’ wins Top Honours with Nine Freddie Awards
Media Release
USA, Jun 10: Jet Airways’ JetPrivilege, India’s largest and most recognized frequent flyer programme, won 9 Freddie Awards at the 20th Annual presentation ceremony of the Freddie Awards 2007, recently held in Wyndham Phoenix, USA
JetPrivilege, which competed for Top Honours in the intensely competitive Japan, Pacific, Asia and Australia region against some of the best known airlines in the world, emerged victorious in seven categories and runner-up in two categories. JetPrivilege bagged-in 9 Freddie Awards under all the nominated categories.
Jet Airways, Jet Privilege won these highly coveted awards for Program of the Year, Best Customer Service, Best Elite Level, Best Affinity Credit Card, Best Bonus, Best Website and Best Award. Jet Airway’s JetPrivilege received the second position in the categories of Best Member Communications and Best Award Redemption.
With this, Jet Airways’ JetPrivilege, India’s Premier International airline, is now a Freddie award winner four times in a row; and winner of ‘Program of the Year’ for the second consecutive year. Jet Airways JetPrivilege is also the only frequent flyer programme from India to win the maximum number of awards from Japan, Asia, Pacific and Australia region.
The Freddie Awards recognize the world's most outstanding frequent flyer programmes, and are considered to be the 'Oscars' of frequent flyer programmes across the world. Each year, the Freddie Awards provides frequent travelers a chance to voice their opinions about their favorite frequent travel programs.
Jet Airways enhances passenger convenience with key eCommerce initiatives
In keeping with the commitment to customer service excellence that has defined the company through the years, Jet Airways, India’s premier international airline, has announced the introduction of a set of key eCommerce initiatives.
Jet Airways’ keen emphasis on the adoption of the most advanced, cutting-edge technology, the airline has become the first Indian carrier ever to implement Bar-coded boarding passes (BCBP), an IATA standard solution. These BCBP can be automatically scanned at the boarding process, avoiding manual boarding and thus enabling multiple flights to be handled at a single gate. Having introduced BCBP at Singapore airport, Jet Airways plans to introduce the same at Hyderabad and Brussels airports in the near future.
In an effort to improve customer satisfaction, the airline has re-launched its website - jetairways.com - with a new look, enhanced usability and performance. The revamped website now also includes a Simplified Chinese and Traditional Chinese language site to cater to Jet Airways’ Chinese speaking passengers in China and Hong Kong; as well as live Weather updates, powered by the world's leading weather provider weather.com
Jet Airways’ JetPrivilege members may now redeem their JPMiles online at jetairways.com in real-time, pay via credit card and print their award tickets online. Although this service is currently available on the airline’s India website only, it will be opened to other country sites shortly. JetPrivilege is India’s largest and best frequent-flyer programme.
Jet Airways is also pleased to announce that with the activation of its station, Kathmandu, the airline now offers eTicketing facilities on all its flights, spanning 60 destinations in India and around the world. The airline also launched its much-awaited Infant eTicketing facility recently.
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