Finally, a Law to End Pesky Calls is in Place


New Delhi, Sep 27 (IANS): The government Tuesday brought into force a regulation barring commercial calls and messages, giving relief to mobile subscribers nagged by the telemarketing companies.

To avail the service, customers will have to get themselves registered with the National Customer Preference Registry, earlier known as "National Do Not Call Registry", by dialing toll free number 1909.

They can also send a SMS message.

The regulation limits an individual customer from sending more than 100 messages in a day. This this restriction will not be applicable on festival days.

"The first step has been taken but the more important challenge will be that we are able to implement it as well," said Kapil Sibal, minister of communications.

The regulation includes a fine ranging from Rs.25,000 to Rs.250,000 for defaulting companies. This can be imposed six times.

If violations persist, the company will be blacklisted for two years.

According to reports, while the number of pesky calls has fallen lately, messages are still a menace. On an average, as many as 47,454 complaints a month are registered.

The department of telecom (DoT) has provided '140' number series to be allocated to telemarketers for a fixed line network.

Access providers have to make relevant provisions in their network before allocation of resources to telemarketers using '140' numbering series from fixed line network.

Unlike the previous regulation that asked customers to register their numbers in "Do Not Call" list, the new one allows customers to choose from different categories like "Fully blocked" or "Partially blocked".

  

Top Stories


Leave a Comment

Title: Finally, a Law to End Pesky Calls is in Place



You have 2000 characters left.

Disclaimer:

Please write your correct name and email address. Kindly do not post any personal, abusive, defamatory, infringing, obscene, indecent, discriminatory or unlawful or similar comments. Daijiworld.com will not be responsible for any defamatory message posted under this article.

Please note that sending false messages to insult, defame, intimidate, mislead or deceive people or to intentionally cause public disorder is punishable under law. It is obligatory on Daijiworld to provide the IP address and other details of senders of such comments, to the authority concerned upon request.

Hence, sending offensive comments using daijiworld will be purely at your own risk, and in no way will Daijiworld.com be held responsible.