Daijiworld Media Network – Bengaluru

Bengaluru, Feb 26: In a significant move to curb harassment and corruption during the passport verification process, the state government has issued an official order making it mandatory for police personnel to wear body cameras while conducting field verifications.

The order, issued by DG & IGP MA Saleem, aims to bring complete transparency to the process and ensure that citizens are not subjected to bribery demands or unnecessary delays.

Key guidelines issued by the state police chief

According to the new guidelines, police officers must personally visit the residential address provided by the applicant. During the visit, they are required to collect necessary information from neighbours and residents. The order strictly prohibits calling applicants to the police station for the purpose of verification.
To ensure better coordination, the police must inform the applicant at least 24 hours in advance via SMS or a phone call before visiting their home.

Transparency through recording

The most critical aspect of the new mandate is the use of body-worn cameras. Personnel must keep the camera switched on from the beginning of the verification process until its completion. The entire interaction must be recorded to ensure transparency.

Furthermore, the guidelines state that no 'adverse reports' can be submitted against an applicant without clear and valid evidence. Harassment for bribes, intentional delays, or causing inconvenience to the public is strictly forbidden. Any violation of these rules or dereliction of duty will invite stringent disciplinary action against the concerned staff.

Monitoring and supervision

Unit officers have been directed to personally monitor the implementation of these rules and submit weekly reports to the head office. In cases where special operational difficulties arise, prior written permission must be obtained from the concerned SP.

All unit officers have been instructed to ensure strict compliance with these directions and report the measures taken to the state police chief’s office.