Daijiworld Media Network - Mangaluru (SP)
Mangaluru, Mar 24: Airports Council International (ACI) has issued certificate to Mangaluru International Airport, certifying the airport's commitment towards improving the experience of the passengers using this airport. This certificate is valid for a period of one year.
This system of recognition was started to strengthen the efforts of the airports towards further improving the experiences of passengers. The airport, it may be recalled, bad bagged the prestigious ACI World Voice of the Customer award in February 2021. This airport is the third airport from India in Asia Pacific zone to have won this recognition.
A release stated that this is a programme of airport service quality programme that has been globally launched to implement good practices in airports, educating the employees and provide high quality services to the airport users.