Meta plans to expand reach of WhatsApp chatbot in India


New Delhi, Apr 1 (IANS): Meta, which launched the Meta Business Coach tool on WhatsApp as an innovative and easily-accessible way for owners of small-and medium-sized businesses (SMBs) across India, on Friday announced that it plans to expand the reach of the chatbot in India in the coming months.

The company said that in less than four months alone, almost 150,000 small business owners in India have accessed the Meta Business Coach, an automated chat bot devoted to providing digital skills and tools to SMBs.

"Across metros and smaller towns, India lives and connects on WhatsApp. When we thought about expanding our existing business skilling efforts, we couldn't think of a more powerful solution than one on WhatsApp," Archana Vohra, Director, Small and Medium Business, India at Meta, said in a statement.

"As more small businesses rapidly move to online in India, we understand how critical timely and easily accessible business skills become for them to unlock growth. We hope the Meta Business Coach will be their partner along this journey, providing training that they need through their mobile phones," Vohra added.

The tool is already available in English and Hindi, and there are plans to launch it in additional languages in the coming months.

As a free curriculum tool, it features step-by-step courses and tutorials as well as helpful infographics, videos, and audio clips. The learning material is recommended based on the user's needs and queries, with an option to navigate the curriculum via the menu.

 

  

Top Stories


Leave a Comment

Title: Meta plans to expand reach of WhatsApp chatbot in India



You have 2000 characters left.

Disclaimer:

Please write your correct name and email address. Kindly do not post any personal, abusive, defamatory, infringing, obscene, indecent, discriminatory or unlawful or similar comments. Daijiworld.com will not be responsible for any defamatory message posted under this article.

Please note that sending false messages to insult, defame, intimidate, mislead or deceive people or to intentionally cause public disorder is punishable under law. It is obligatory on Daijiworld to provide the IP address and other details of senders of such comments, to the authority concerned upon request.

Hence, sending offensive comments using daijiworld will be purely at your own risk, and in no way will Daijiworld.com be held responsible.