Media Release
Mangaluru, Nov 9: MCC Bank conducted its half-yearly performance review and cyber security awareness programme titled “Cyber Safe Bank” on November 8 at the PFX Saldanha Memorial Auditorium, Administrative Office, Mangaluru.
‘Sahakara Ratna’ Anil Lobo, chairman of the Bank, presided over the programme. Fr Andrew Leo D’Souza, parish priest of St Lawrence Church, Bondel, was the chief guest. Dr Ananth Prabhu, principal investigator & cyber security expert, Sunil Menezes, general manager of the Bank were on the dais.
In his presidential address, chairman Sahakara Ratna Anil Lobo appreciated the staff members who had achieved their targets for their dedicated efforts. He emphasised the need to address issues that hinder the progress of the bank and outlined key areas requiring attention for achieving sustained growth. He urged all staff members to identify and rectify inefficiencies that may affect operational performance.
The chairman also commended the efforts of the department heads, general manager, and deputy general manager for their leadership in identifying the bank’s shortcomings and guiding staff towards greater efficiency. He called upon staff members to work with professionalism and commitment to achieve their targets. He further advised branch managers and senior officials to educate their branch staff thoroughly on the Bank’s products and services to ensure growth in alignment with the bank’s overall progress.
Chairman Anil Lobo also suggested enhancing the bank’s public relations efforts to strengthen trust and build a deeper connection with the local community. He stressed the importance of celebrating local festivals to foster goodwill. He firmly stated that indiscipline and audacity in the workplace would not be tolerated and that corrective measures would be taken promptly.
Addressing the gathering, Fr Andrew Leo D’Souza congratulated the chairman for his exemplary leadership and valuable contribution to the bank’s progress. He appreciated the systematic approach adopted in organizing the bank’s campus and operations, enabling the Bank to move forward confidently while facing challenges. Despite stiff competition, MCC Bank has performed remarkably well and achieved significant growth.
He stated that the credit for this success goes to the customers, the management, and the staff. He emphasised that even the smallest customer should be valued as the best customer of the bank, as that is the true measure of success. He highlighted the importance of regular performance reviews for both individuals and institutions, as they help in achieving excellence. He urged staff members to develop a sense of belonging towards the bank and to serve customers with a smile and a positive attitude, which, he said, would enhance customer satisfaction and expand the bank’s customer base. He conveyed his best wishes to the Bank and assured his continued blessings.
A cyber safety session was conducted by Dr Ananth Prabhu, a renowned professor in the department of Computer Science and Engineering at Sahyadri College of Engineering and Management and principal investigator at the Digital Forensics and Cyber Security Centre of Excellence. Dr Prabhu provided valuable insights into maintaining a secure banking environment amidst growing cyber threats. His session, titled “Cyber Safe Bank”, focused on best practices to ensure confidentiality and integrity of the Bank’s digital assets and to safeguard customer data in an increasingly digitized world.
The heads of various departments at the administrative office reviewed operational challenges affecting the smooth functioning of the bank and urged staff to avoid such issues in the future. Raj Menezes, deputy general manager and Sunil Menezes, general manager, reviewed recurring mistakes made by staff and advised them to minimize such errors to improve efficiency and customer service.
SH Vishveshwaraiah, advisor of the bank, presented the half-yearly review for the period ended September 30, 2025. He reviewed branch-wise performance in deposits, advances, CASA, and NPA, appreciated branches that achieved their targets, and encouraged others to reach their goals by March 2026.
Directors, Herald Monteiro, Roshan D’Souza, Melwin Vas, Felix D’Cruz, credit advisor Celestine Leena Monteiro, IT Advisor Roshan Madtha were present on the occasion.
The programme commenced with a prayer song led by Dealle D’Souza and her team. Sunil Menezes, general manager of the bank proposed the vote of thanks. Steevan D’Silva, credit officer, Kankanady Branch, compered the programme.
All staff members actively participated in the performance review and cyber security awareness programme with great enthusiasm.