Jet Airways reportedly leaves tourist lying unconscious for three hours


Mumbai, Apr 14 (Mid-day) : 34-year-old Ukrainian national Korostelros’ lay unconscious at Mumbai international airport for three hours, before the airline on which he was supposed to travel finally decided to admit him to hospital. Korostelros was to board the Jet Airways flight to Brussels on Wednesday night, when he had an epilepsy attack and fell unconscious around 9.15 pm at the T2 departures terminal.

An on-duty doctor from Mumbai International Airport Pvt Ltd (MIAL) rushed to his aid and immediately advised hospitalisation. But, Jet Airways allegedly refused to immediately rush him to a nearby hospital.

He was left unattended for three long hours before he was admitted to KEM Hospital. He was taken to KEM only at around 12 am.

Airport officials allege that the airline didn’t want to take responsibility of the passenger. “The airline duty manager was informed immediately about the incident, but they were hesitant to take any action. He was then ushered to the Medical Inspection (MI) room in an unconscious state,” said an airport official present at the spot.

“The airline had decided they would take him to KEM Hospital, but took almost three hours to book a private ambulance to ferry him. Airport ambulances are used only for nearby hospitals to avoid any emergencies in the airport. The patient was unconscious when the decision of admitting him to KEM was taken by the airline,” said the airport official.

Korostelros is recuperating in ward number 11 of the civic-run hospital. When mid-day visited him on Friday, no one from the airline was present.

The on-duty doctor said he he called the airline officials on Friday several times, but no one answered his calls. It was learnt that a representative from the airline was present on Thursday. But, the patient was left to himself on Friday.
The doctor also added that he is fit to fly, but can be discharged only after receiving clearance from the neurosurgery department.

Despite several attempts, no one from KEM Hospital could be reached for

Jet Airways version :

An official Jet Airways spokesperson said, “A foreign guest, who was in transit from Goa on 9W 4017 to Brussels, fell unconscious inside the airport. MIAL doctors, who informed the airline, suggested immediate hospitalisation and accordingly, the Jet Airways staff admitted the Ukrainian national to KEM Hospital, as he had no funds with him. A Jet Airways staff member is present at the hospital with the guest, who is undergoing various medical tests, even as the airline is keeping the Ukrainian embassy updated on the situation.”

  

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Comment on this article

  • Vishal, Mangalore

    Mon, Apr 14 2014

    This incident does not come as a surprise to anyone who is familiar with the way Jet Airways functions. Jet Airways, everyone is aware, is a private airliner who is only interested in business. Of course, they are not a charitable organisation and they are here for doing business, but in rare cases such as this one, for a change, they have to forget about business considerations and view the matter on humanitarian grounds.

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  • Rita, Germany

    Mon, Apr 14 2014

    Again Mumbai Airport is making News.was it not last time a diabetic Patient fell unconscious who used to travel to Kuwait and left himself? why this attitude?one gives the fault to the other.And ambulance is used for emergencies?and this was not a emergency?cold attitude.when he has no funds he can remain there and make him work for some days.usually there is a insurance for People who travel to foreign Country.why not make use of it?first is to give a medical aid to a sick.Hope such Situation will not come to any Patient in future.and usually every Airport has a insurance.They have to bear the cost when such A situation arises.

    DisAgree [1] Agree [12] Reply Report Abuse


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