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Mangaluru: Software glitch - no driving licences issued at RTO since two months

  •   Sat, Aug 04 2018 11:44:57 AM

Daijiworld Media Network - Mangaluru (SP)

Mangaluru, Aug 4: Because of delay in installing software, people from the district who have been approaching the regional transport office (RTO) here for driving licences since the last two months, have not been able to get them.

It is said that the concerned had encountered technical problems in implementing 'Sarathi - 4' software which enables people to apply online for obtaining learning and driving licences. As the issue has not yet been addressed, no one has been issued driving licences since the last two months. Not only new driving licence, even renewal of licence is not possible.

Since the last some years, 'Sarathi - 3' software was operational and candidates seeking regular driving licence and learning licence were expected to apply for them online and then present copies of the documents and sign them at the RTO office. Now, after the new software was installed, driving tests are conducted, but licences are not being issued. The regional transport office has been giving stock answer that the problem would be addressed soon.

It is said that licences as per the new software can be issued only after all the files in the previous software are disposed off. The officials say that this work would be attended to within ten days.

It is said that several bus drivers have not been able to work as bus owners insist on production of driving licences to hire them.

 
  

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Comment on this article

  • Tom Cat, Mangalore

    Sat, Aug 04 2018

    RTO is the only department that thrives on corruption, the old staff is not happy with the software as they used to extra pocket money.

    The complete staff and contractor should be handed over some software giant like TATA is operating for the issuance of the passports.

    Not only Mangalore but every RTO in the country is corrupt.
    Approach a tout and your work is done.

    Touts in Bombay have opened offices outside the RTO and is a thriving business.

    DisAgree Agree [8] Reply Report Abuse

  • Rathan, Mangalore

    Sat, Aug 04 2018

    How Central Govt is responsible for this problem some ppl have MODI phobia and every where they see MODI MODI
    It is complete failure of State Govt as there r no askers no tellers. No minister is interested in solving the problem of citizen as they r busy in solving their individual problems

    DisAgree [1] Agree [8] Reply Report Abuse

  • Jossey Saldanha, Mumbai

    Sat, Aug 04 2018

    The Regional Transport Office or Regional Transport Authority is the organization of the Indian government responsible for maintaining a database of drivers and a database of vehicles for various states of India ...

    DisAgree [1] Agree [1] Reply Report Abuse

  • Jossey Saldanha, Mumbai

    Sat, Aug 04 2018

    We are used to "ATM out of Service" now "RTO out of Service" ...

    DisAgree [2] Agree [5] Reply Report Abuse

  • Kiran D Souza, Mangalore

    Sat, Aug 04 2018

    Handover this department to software giants like Infosys, TCS, Wipro or any other private companies, they will see that the department will function smoothly within a week. All non skilled people are filled in the department with 90% of the staff doesn't know how to operate the computer. If this is the case then how a department can function smoothly in this technologically developed era?
    Just take example of Passport Kiosk, it runs smoothly because at the front end TCS employees are working & they are skilled, competitive enough to handle any work pressure.

    DisAgree [1] Agree [11] Reply Report Abuse

  • prasad, mangalore

    Sat, Aug 04 2018

    Infosys had developed banking software Finacle. corporation bank updated it during demonetization. it took the bank nearly 1 year to overcome the glitches. they are still struggling.

    DisAgree [3] Agree [1] Reply Report Abuse

  • Rathan, Mangalore

    Sat, Aug 04 2018

    Prasad
    That clearly shows how the nation lied banks work as there is no control over the staff. Canara Bank and many other banks same software developed by INFY why no problem in other banks?

    DisAgree Agree [2] Reply Report Abuse

  • Ronald, Udupi

    Sat, Aug 04 2018

    Nothing new! If they are out of printer cartridge, it takes 2 to 3 weeks to get the same! I guess RTO officers should have some power to get the glitches streamlined! Why co-ordinations in govt departments so pathetic and officers do not care at all about peoples inconvenience! For most common people they are used it! In most countries printing the registration card is like printing an ordinary paper. But in India the printed card takes around two months and lots of errors in printed card. are they short staffed??? we need upright and efficient ministers to address these issues. Even MLA / MLC's can look into solving the matters. Forget MP's...they are for name sake and to instigate problems!!

    DisAgree [2] Agree [5] Reply Report Abuse

  • Charles D'Mello, Pangala

    Sat, Aug 04 2018

    Any software can be uploaded within minuites. This shows how the government officials are taking salary without doing the job. Shame on you guys.

    DisAgree [3] Agree [6] Reply Report Abuse

  • G R PRABHUJI, Mangalore

    Sat, Aug 04 2018

    Good sign of SMART CITY..!!!!.

    DisAgree [2] Agree [12] Reply Report Abuse

  • JK, southkanara

    Sat, Aug 04 2018

    Total failure of RTO department in getting a updated software for its office... FEKU govt and its ministers are not interested to update .... This issue is pending since very long time before Election and then MLA/Ministers did not gave any importance to give service to public.... RTO is also not taking care of their office requirement like this important software without which there revenue could not be earned.... Finally people are sufferers.... If you have issue over commission, pl keep it aside and implement it immediately for people....

    DisAgree [8] Agree [2] Reply Report Abuse

  • SJM, Mangalore

    Sat, Aug 04 2018

    Are they busy in selling Pakoda's since last 2 months?

    DisAgree [10] Agree [11] Reply Report Abuse

  • JEEVS, Mlr

    Sat, Aug 04 2018

    Its ridiculous and not acceptable RTO should understand peoples problems especially those who are working in abroad people who is coming back home once in a year meantime they have to renew their license if they can’t renew it on time may lose the job who will be the responsible for it . we can renew our passport before 6 months when get expired why only one month for driving license?

    DisAgree [2] Agree [6] Reply Report Abuse

  • JNB, Mangalore-Mumbai

    Sat, Aug 04 2018

    *even I got my license renewed 6 monhs after paying the challan fees.
    everyday excuse,no cards to print the license etc.

    * Pay Rs.400/- extra one can get same day or next day license in Mangalore.

    DisAgree [2] Agree [12] Reply Report Abuse

  • Af,,, Mangalore

    Sat, Aug 04 2018

    Useless and hopeless department let them use kaddi,choke piece or pencil to issue DL hence.

    DisAgree [3] Agree [8] Reply Report Abuse


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