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Single emergency helpline number '112' launched in Mangaluru

  •   Mon, Dec 14 2020 08:13:33 PM

Pics: Spoorthi Ullal

Daijiworld Media Network - Mangaluru (DV)

Mangaluru, Dec 14: Mangaluru city police commissioner Vikash Kumar Vikash on Monday, December 14 launched single emergency helpline number '112' under the Emergency Response Support System (ERSS).

Speaking to the media, the commissioner said, "Similar to the US, India has launched a pan-India service of the single emergency helpline number '112' for immediate assistance services from police, fire (101) and natural disaster or disaster management services."



"Henceforth, the general public instead of dialling 100, should dial 112. The service of the ERSS is accessible from any corner of the city so that help can arrive without any delay," he added.

The commissioner stated that the nearest vehicle will rush to the spot during the crisis. He also said that the service would function 24/7 and staff will work under various shifts.

Before addressing the media he flagged off 19 Sagara patrol vehicles which have been inducted in this Emergency Response System.

"This system will ensure a timely response to any emergencies. Response time is certainly monitored and the quality of emergency response will be constantly evaluated for improvement," the commissioner said.

 
  

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Comment on this article

  • J. F. D SOUZA, Attavar, Mangalore

    Tue, Dec 15 2020

    Whether this 112 number is applicable and valid for any type of complaints from public?

    DisAgree Agree [5] Reply Report Abuse

  • VA, Mangalore, Mangalore/Muscat

    Tue, Dec 15 2020

    Good initiative. There is always scope for improvement.

    DisAgree Agree [2] Reply Report Abuse

  • Nitish, Mangaluru

    Mon, Dec 14 2020

    What about the people who misuse this helpline number? If actions are only taken against those, then people who need real help will get benefited

    DisAgree Agree [6] Reply Report Abuse

  • Charles D'Mello, Pangala

    Mon, Dec 14 2020

    Mr. commissioner....First of all register the Ambulances donated by the well wishers, then speak bout the helpline. Set target for existing 108 Ambulances first. You are paid by the tax payers and do not think that your salary comes from the Government.....!!!!!????

    DisAgree [6] Agree [12] Reply Report Abuse


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