Absence of E-visa processing facility compels foreign visitor to return


Daijiworld Media Network - Mangaluru (SP)

Mangaluru, Apr 12: Absence of mechanism to process E-visas of people arriving at the local airport by flights from abroad has compelled a foreigner to go back. A woman tourist from Belgium, who was in possession of E-visa, waited at the airport for the entire day on Monday April 11 before going back helplessly at 11 pm.

Reportedly, the woman had come from Belgium to get treatment at the Ayurveda hospital at Udupi. She was in possession of E-tourist visa, which is issued online against applications. Under this visa, a visitor is allowed to stay here for 30 days. But sadly, the international airport here does not have E-visa processing facility. It is gathered that this facility is currently available in Bengaluru, Chennai, Kochi, New Delhi, Goa, Hyderabad, Kolkata, Mumbai and Thiruvananthapuram airports.

The woman, who remained at the airport after her arrival by a Jet Airways flight from Dubai from 7.30 am to 11 pm, finally returned to Dubai by the same flight.

It is said that in a similar incident which had taken place here about six months back, a city-based woman living in USA had come here with E-tourist visa to meet an ailing relative. She too was contemplating to go back after being informed of the absence of E-visa processing facility, when she could get permission to stay here for three days with the interference of people in influential positions, which was made possible by her relatives living here.

With an eye on lucrative health tourism potential and to develop the exploit hitherto neglected tourism sector, India had recently announced E-tourist visas to citizens from 150 countries on arrival. But the incidents like the above in which such visas are issued online but the visitors are sent back after reaching their destinations paint a poor picture of the country, one is compelled to feel.

Some passengers reacting to the incident said that it is the duty of the airline to inform the passengers about the visa facilities at the destination airport.

  

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Comment on this article

  • JK, UDUPI/DUBAI

    Thu, Apr 14 2016

    Instead of going back, she could have gone to Bangalore, stamped her visa and come back to Mangalore by domestic flight

    DisAgree [1] Agree [2] Reply Report Abuse

  • Dinesh Rao, Mangalore

    Thu, Apr 14 2016

    I have forwarded this article to Mrs Sushma Swaraj, Hon. Minister for External Affairs and the Joint secretary MEA by email , eam@mea.gov.in, diream@mea.gov.in . Let us see if immediate action is taken on this matter / issue.

    DisAgree Agree [4] Reply Report Abuse

  • Evans Christopher Sumitr, UDUPI/ NEW YORK, USA.

    Wed, Apr 13 2016

    It is a shame that woman foreign visitor had to go back as there was no facility for processing E-visa at Mangalore airport. Firstly, the airlines staff should have informed about this or best thing is that she should have been given a list of airports where E-visa facility is available when she applied for that visa. It is a shame. This is not the first case.

    DisAgree Agree [2] Reply Report Abuse

  • Rehna, Mangalore

    Wed, Apr 13 2016

    Really if our Immigration staff were efficient and Intelligent they could have checked with the Immigration authorities at Bangalore. the documents could have been scanned and sent thru e-mail, print the documents and then entry stamp could have been fixed. Here what i like to say is that the Jet airways staff who issue boarding pass were not aware about e-visa facilities are not available at Mangalore Customs Airport and not an Mangalore International Airport.

    DisAgree Agree [5] Reply Report Abuse

  • Aubb, Kuwait

    Wed, Apr 13 2016


    As far as one can see, M'Lore air port is still the local airport as it has been known for long.

    Disgusting to know a deserving passenger was not extended assistance, which could also bring adverse publicity to our poor tourism and aviation sector as well.

    DisAgree Agree [4] Reply Report Abuse

  • Christopher D'Cunha, IXE/AUH

    Wed, Apr 13 2016

    our govt. is good in announcing all kind of smart facilities but not good in implementing.

    DisAgree Agree [12] Reply Report Abuse

  • Thomas, Mangalore /Dubai

    Wed, Apr 13 2016

    It seems Mangalore airport is meant for NRI and indian citizens only. It is domestic airport. not international airport. The immigration staff does not know how to handle the situation. It is very sad that the tourist gone back from airport.

    DisAgree Agree [10] Reply Report Abuse

  • S.S.D'Souza, Udupi

    Tue, Apr 12 2016

    For everyone's kind information, India doesn't issue Visa on arrival to citizens of any country.
    Citizens of Bhutan & Nepal are allowed a Visa Free Entry (shouldn't be mistaken as Visa on Arrival)
    Citizens of 113 countries are issued E-visas for short term stay with conditions applying.
    Please refer https://www.timaticweb.com/cgi-bin/tim_website_client.cgi?FullText=1&COUNTRY=IN&SECTION=VI&SUBSECTION=00&user=KLMB2C&subuser=KLMB2C
    https://indianvisaonline.gov.in/visa/tvoa.html.
    Well, for the list of countries offering Visa on Arrival to Indian Citizens, please refer https://www.makemytrip.com/blog/visa-on-arrival-for-indians
    Also refer https://en.wikipedia.org/wiki/Visa_requirements_for_Indian_citizens
    Indian citizens, who wish to travel to countries except, the US, Canada, Schengen countries, Japan, S. Korea, Australia & New Zealand, doing only airside transit at any of the airports of aforesaid countries,except at Amsterdam & Zurich, require an Airport Transit Visa, in case don't have a valid visa of any of the aforesaid countries.
    Indian citizens travelling to the US,transiting Canada, having a valid US Visa, require a Canadian transit Visa.
    Indian citizens trnsiting through two Schengen countries to their final destination require a valid Schengen Visa.
    The Visa policies are subjected to change from time to time, therefore check with your travel agent before you plan a trip.

    DisAgree [3] Agree [7] Reply Report Abuse

  • Ben, Mangalore

    Tue, Apr 12 2016

    This is a disgrace. And you wonder why Mangalore was not ed to be named as "smart city" ....

    DisAgree [1] Agree [17] Reply Report Abuse

  • PenMightierThanTheSword!, Mangalore

    Tue, Apr 12 2016

    The e-Tourist Visa (eTV) very clearly promoted as:

    * Step 1
    Apply online
    Upload Photo and Passport Page

    * Step 2
    Pay visa fee online
    Using Credit / Debit card

    *Step 3
    Receive eTV Online
    eTV Will be sent to your e-mail

    *Step 4
    Fly To India
    Print eTV and carry at the time of travel

    eTV guidelines states "eTV is valid for entry through 16 designated Airports i.e. Ahmedabad, Amritsar, Bengaluru, Chennai, Cochin, Delhi, Gaya, Goa, Hyderabad, Jaipur, Kolkata, Lucknow, Mumbai, Tiruchirapalli, Trivandrum & Varanasi. However, the foreigner can take exit from any of the authorized Immigration Check Posts (ICPs) in India."

    Is Immigration at Mangalore an authorized ICP?

    — Incredible India, Digital India or Disgracing India?

    DisAgree [1] Agree [29] Reply Report Abuse

  • sudeep, Banglaore

    Tue, Apr 12 2016

    Smart Cities Challenge proposal
    Acquired ZERO in this stage.

    DisAgree [1] Agree [19] Reply Report Abuse

  • Mahesh , Mangalore

    Tue, Apr 12 2016

    Shame to central government only speeches

    DisAgree [8] Agree [35] Reply Report Abuse

  • Austin Peres, MANGALURU

    Tue, Apr 12 2016

    The Airline should take the responsibility. They should check the Visa and guide the passenger accordingly. If Mangalore Airport has no e-visa facility definitely the Airline Staff are supposed to know it. The Airline should not charge her for her return journey. Our Member of Parliament should immediately take up the issue with the concerned authority and arrange to provide E-Visa facility to Mangalore Airport to avoid inconvenience to passengers.

    DisAgree [3] Agree [52] Reply Report Abuse

  • Prabhath, Udupi

    Wed, Apr 13 2016

    Airline does not need to check visa as it is done by the immigration officials. And if e visa has been started. It does not make sense to start in few airports. Must be applicable through the country.

    DisAgree [1] Agree [1] Reply Report Abuse

  • Alphonso Rodrigues, Udupi

    Tue, Apr 12 2016

    She ideally should have flown to Blore and completed her immigration formalities and come to Mlore by a domestic carrier. But Jet Airways counter acted dumb in this case, they are the 2nd line check and should have advised her.

    DisAgree [1] Agree [45] Reply Report Abuse

  • Diva, Mangalore

    Tue, Apr 12 2016

    Shame on Mangalore immigration officials, so far not updating e-visa facility.

    DisAgree [2] Agree [9] Reply Report Abuse

  • Mangalorean, Bahrain

    Tue, Apr 12 2016

    And...Here we present Mangaluru International Airport to you..lack of facilities...Passengers have to bear so many troubles..Nothing to be surprised...its common...It feels bad to write about my own place...but what I write is true..

    DisAgree Agree [4] Reply Report Abuse

  • Desi Jawan, Mangaluru

    Tue, Apr 12 2016

    Reply to
    Jacob Mendonsa, Melbourne/Australia

    Wish God had given you patience and time to read second paragraph of my message before commenting!

    DisAgree [9] Agree [13] Reply Report Abuse

  • Krish, Mangalore

    Tue, Apr 12 2016

    Dear Desi Jawan
    God gave enough Patience to every one, but some people failed to utilize it if the matter comes in related with BJP / Modi / NDA / RSS.
    this problem make him to write such reply with out reading.
    Dear Jacob, ever you praised wonderful performance of Sushma Swaraj? if you dnt know just follow her in Twitter, every day minimum 10-15 tweets are coming with their problems, and she try to solve the issue by contacting concerned authority.
    It is happening first time.
    Karnataka Power Minister DK shivkumar put 1 guy inside jail for calling him due to power failure. you became habitual for this types of administration.

    DisAgree [9] Agree [10] Reply Report Abuse

  • Jacob Mendonsa, Melbourne/Australia

    Tue, Apr 12 2016

    Desi Jawan,

    Thanks for reminding me the patience I should have to read your last sentence. However my intention was what further steps should have been taken by Immigration dept. of Mangalore to solve the problem.

    Krish, Just for your information I am not a supporter of any political party in India. I have neither blamed Mrs Sushma nor I have ever praised Dr. Shivkumar. So I do not have any admiration whatsoever action has taken by Dr. Shivkumar or by his party.

    DisAgree [1] Agree [8] Reply Report Abuse

  • Allen, Mangaluru

    Tue, Apr 12 2016

    What is the use in calling yourself an International Airport when there is no facility available of a full fledged International Airport? Shame for sending back a tourist with a valid entry visa!
    I think this airport is good only for Gulf passengers!

    DisAgree [1] Agree [32] Reply Report Abuse

  • gaurav, udupi

    Tue, Apr 12 2016

    Ayurveda has attracted all the world including Europeans and Americans.Thats is the strength of Indian cultural power.

    DisAgree [12] Agree [11] Reply Report Abuse

  • Vincent Rodrigues, Frazer Town,B'lore

    Tue, Apr 12 2016

    This is a bad example to the Mangalore Airport which is coming up fast.The steps to be initiated immediately to do the needful.

    DisAgree [3] Agree [17] Reply Report Abuse

  • Satish vas , Mangalore / Dubai

    Tue, Apr 12 2016

    Its really a shame to Say Mangalore is an International Airport. We have to example of Kerala. In short peroid of time Kannur International Airpot port is getting completed with all facilites.Its shame Mangalore Airport does not have E-visa Processing facility. Our MP's,Ministers,MLA's travel by air. But never think of facilities needed for the Airport.

    DisAgree Agree Reply Report Abuse

  • Desi Jawan, Mangaluru

    Tue, Apr 12 2016

    Reply to gm, mulr

    1) Yes, it is visa on arrival but it also states terms and conditions apply like any other counties in world reserves their rights.

    2) Yes, Indians too get visa on arrival in several countries. Just google it.

    DisAgree [1] Agree [14] Reply Report Abuse

  • Prakash, Mangalore

    Tue, Apr 12 2016

    Firstly when getting an E-visa it will be mentioned allowed airport.
    2nd most of the airline also check during check in for valid visa.
    This incident is very unfortunate.

    DisAgree [1] Agree [22] Reply Report Abuse

  • Umesh Rai, Puttur

    Tue, Apr 12 2016

    Perfect answer

    DisAgree Agree [5] Reply Report Abuse

  • Rita, Germany

    Wed, Apr 13 2016

    @Prakash Mangalore,probably they themselves didnt know our mangalorean disability of having a Reader Machine.Mangalore Airport cannt Name it as international Airport because gulf passengers land here.They should have made fit for it as new visa Programm came in .sleeping People.

    DisAgree Agree [2] Reply Report Abuse

  • Desi Jawan, Mangaluru

    Tue, Apr 12 2016

    Whom should we blame?

    When E-visa was declared it was clearly mentioned that these visas are only valid at certain arriving ports in India. And I am pretty sure Mangaluru airport was not in the list. So just guess who did not not make the home work?

    But in any case to simplify Mangaluru authorities could have contacted the nearest authorities in Bengaluru or Goa and could have shared the data and resolved the issue. Ease of communication is nowadays at your fingertips.

    DisAgree [1] Agree [39] Reply Report Abuse

  • Jacob Mendonsa, Melbourne/Australia

    Tue, Apr 12 2016

    Desi Jawan,

    If E-visa processing facility is not available at Mangalore Airport, Immigration dept. should
    have contacted Bengaluru, & should have allowed her to enter the country. If not they should have told her to fly to Bengaluru, instead of making her to wait for 12 hours. This shows how the immigration dept. controlled by Union Civil aviation Ministry is Useless, lazy & with unqualified staff, who r incapable of taking quick appropriate decision.

    DisAgree [8] Agree [40] Reply Report Abuse

  • Fernandes, Mangalore

    Tue, Apr 12 2016

    Hats-off Mangalore Airport and Airport Director. I still remember (few months back), You are ranked best airport in India (Daijiworld news). If Indian Authority is in process of E visa, then it is the responsibility of Airport Director to arrange the E visa processing facility (E –link of immigration dept) as Mangalore is one of the BEST International Airport. On what basis Mangalore Airport Ranked BEST? Does the Highest Authority of Mangalore Airport explain? It repeated twice within span of 6 months even though concerned authority kept deaf and dumb

    DisAgree [5] Agree [27] Reply Report Abuse

  • PEDDU, MANGALURU

    Tue, Apr 12 2016

    AND WE STILL CALLED THAT AIRPORT AS INTERNATIONAL !!! AND INTERNATIONAL TOURIST DENIED FOR DIGITAL ISSUE

    STOP BOASTING !!

    DisAgree [2] Agree [32] Reply Report Abuse

  • RS, UAE

    Tue, Apr 12 2016

    This is a blunder by the airlines and they have to take the entire blame and responsibility of this tourist who is in dilemma.

    We in Gulf have on arrival Visa facilities to most of GCC countries except KSA. However before issuing Boarding pass the airlines make sure that we indeed are eligible scrutinizing the passport and our residence visa validity which is mandatory to avail such facility. Otherwise we are sent back from airport as it otherwise Airlines will have to pay penalty if the passengers are stranded due to Visa issue in any country.

    The staff of Jet airways have to be blamed here for flying in this tourist when they knew Mlore doesn't have this facility yet.

    DisAgree [2] Agree [10] Reply Report Abuse

  • Salvadore Pereira , Mangalore / Dubai

    Tue, Apr 12 2016

    They should have allowed her by keeping back the passport, its an utter shame on our part.

    DisAgree [2] Agree [14] Reply Report Abuse

  • Dev Kumar, Mangalore/Surat

    Tue, Apr 12 2016

    We teach world in IT sector..but in our backyard still not facility. Strange.

    DisAgree [1] Agree [16] Reply Report Abuse

  • Sachidanand Shetty, Mundkur/Dubai

    Tue, Apr 12 2016

    We can understand the technical difficulties everywhere in the World but there should be some ramification rights to such Officer in every Air Port so that passenger should not be troubled or she might have diverted to some other Airport where this facility is available…. Lack of willingness and coordination also puts us in back seat some time!!!!

    DisAgree [2] Agree [14] Reply Report Abuse

  • Dev Kumar, Mangalore/Surat

    Tue, Apr 12 2016

    Infrstructre in karnataka to be updated. Will only able to do after one year. Mangalore than only become a 'smart city'. Moreover people of mangalore should become smarter..is much essential.

    DisAgree [7] Agree [10] Reply Report Abuse

  • Dev Kumar, Mangalore/Surat

    Tue, Apr 12 2016

    Smugglers can easily escape..but not important foreign tourists.
    What a shame on our part. What a message we give to the world.
    Please investigate what went wrong. Who bear the expenses of loss.

    DisAgree [2] Agree [54] Reply Report Abuse

  • gm, mlur

    Tue, Apr 12 2016

    Is it the same Visa on arrival? Are Indians are eligible for Visas on arrival in any country?

    DisAgree [11] Agree [11] Reply Report Abuse

  • Arshad Kadli, Bhatkal/ Alkhobar

    Tue, Apr 12 2016

    Indians are eligible for visa on arrival in many countries.
    Four years back while on a trip to Jordan I was informed by emigration officers that Indian have option for visa on arrival. Later I found that this facility is available for Indians in several countries

    DisAgree [2] Agree [11] Reply Report Abuse

  • gm, mlur

    Tue, Apr 12 2016

    I think you are a resident of Gulf country so you are eligible for arab countries

    DisAgree [4] Agree [5] Reply Report Abuse

  • prem, moodbidri

    Tue, Apr 12 2016

    I heard Thailand gives on arrival visa for Indians.

    Any idea? I want to go...

    DisAgree [7] Agree [4] Report Abuse

  • Jacob Mendonsa, Melbourne/Australia

    Tue, Apr 12 2016

    gm/mlur

    Every year we, holding Indian Passports, visit Australia on E-Visas.On arrival at the Melbourne or Sydney airports, Immigration department scan our passports without looking at the copy of the E-Visas we r carrying,& we r out within 15 minutes time.

    DisAgree [3] Agree [18] Reply Report Abuse

  • Munna, Nitte Karla

    Tue, Apr 12 2016

    What a shame! Only Digial India speaches.

    DisAgree [12] Agree [75] Reply Report Abuse

  • Ahmed, Mangaluru

    Tue, Apr 12 2016

    If the speeches are just given here in India, we understand the outcome. But, Some speeches are delivered in foreign countries. Poor foreigners believed it.

    DisAgree [3] Agree [6] Reply Report Abuse


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