From Our Special Correspondent
Daijiworld Media Network - Bengaluru
Bengaluru, Mar 13: Bengaluru South BJP MP, Tejasvi Surya launched the COVID Raksha Helpline accessible on 080 6191 4960, to assist citizens during the Union Government’s vaccination drive.
In the COVID Raksha, the office of the MP has set up a call center with his volunteers for the citizens of Bengaluru south.
The helpline requests to set up an appointment for vaccination for the elderly, locate the nearest vaccination center, arrange for transportation and also have a post-vaccine counselling session with expert doctors.
“It is notable that the Narendra Modi government has vaccinated more than 50 lac senior citizens in just a few days of launching the world’s largest vaccine drive,” Surya said.
“We in Bengaluru south are ensuring maximum people get vaccinated. With COVID Raksha 2.0, we are helping senior citizens book an appointment on the cowin portal or Arogya Sethu app, providing post-vaccine counselling with the help of expert doctors and also informing senior citizens about the vaccination centres located closest to their homes,” he said.
Surya, also the national president of Bharatiya Janata Yuva Morcha, has also set up helpdesks in government facilities, manned by volunteers and party functionaries to assist senior citizens.
Registration booths for vaccination appointments will also soon be set up near parks and hospitals for the benefit of senior citizens.
COVID Raksha was initially launched as a solution to help manage the COVID-19 pandemic operations. In its earlier avatar functional during the lockdown and restart phases of the pandemic, more than 200 volunteers were active on the helpline connecting citizens with over 100 doctors for effecting COVID-19 treatment.
During the successful drive of COVID Raksha 1.0, the office of the MP answered around 10,700 calls, solved 3,465 sessions on WhatsApp, helped with 582 hospital transfers and resolved around 96 emergency cases. Additionally, the initial version of the COVID Raksha platform completed triaging of symptoms for 1,698 citizens over teleconsultation.